I've just bought a twentyfourseven 30l daypack. I bought it online, having been so pleased with my existing one, which had lasted around 3 years but needed replacing.
I am not impressed. The quality of the bag seems to be have been reduced in almost every way, e.g.: the back and strap padding has been reduced; there is no longer a decent carry handle, just a thin one; a lot of reinforced areas are now flimsy.
I can see that Berghaus have probably experienced rising costs and have tried to keep the cost of the bag down and maintain their profit margin. But the end result is a poor imitation of my previous bag.
I have sent this comment to Berghaus, and will come back and edit this comment if I get a response. As things stand I can only give the bag 2.5 to 3 stars, whereas the old one would have got 4 to 4.5.