I'm not a tech type, but I end up doing all of my own computer troubleshooting by scouring the net until I find the answers I need. That's what I had to do in order to install this cable on my laptop (which has only USB ports--no parallel port) to connect with my HP LaserJet III. The tough part was getting the cable's drivers installed (note that there are updated drivers on Belkin's web site that you should download). The computer kept freezing up just before the driver finished installing, and Belkin's tech support was NO help--they told me that the cable was defective and that I should exchange it for a new one. I did that, but had the same problem with the second cable. I finally found the answer to the problem in a newsgroup on MS's support site. Turns out Norton System Works was the problem. For anyone else who encounters a similar problem, here's how I fixed it: After I disabled Norton System Works (and my antivirus program) I had to do the Belkin uninstall (as listed in Belkin's manual), then go into c:\windows\inf and delete *all* of the files that were 0 k in size (over 14,000 of them!), and delete the following two files (in the same folder listed above): drvidx.bin and drvdata.bin (these files will be recreated when you restart windows). **Note that these instructions may be specific to WindowsME.** After restarting and plugging in the cable, I went through the same install procedure, and voila! Just printed two test pages, and it was speedy and accurate. Although I give low marks to Belkin's tech support, I am happy with the product otherwise. Good luck!