This is my kind of ministry book: all about real people who are actually doing the job, told in their own words. The theory and the theology is there, but both are woven through the stories of various chaplains, all very practical and interesting. The book is arranged logically, with a sequence of chapters profiling chaplains in the armed forces, in education, in healthcare, in the prison service, and then three more "novelty" roles: an airport chaplain, a chaplain to a high-profile football team, and my favourite: an arts chaplain. I was initially dubious about that one (it sounds self-indulgent and removed from real need), but Jim Craig's account of drawing the most unlikely people into more abundant life through artistic self-expression was gentle and nuanced; it would be a "dream job" for me.
The closing chapters examine some of the prominent themes and concerns that run through all the stories, and provide the "text book" content. These are the chapters of solid information and guidance, the material you'd cite in an essay if you were a theology student (as I am).
There is a lack of current, high quality, reflexive material on chaplaincy available so this book is a valuable contribution to this field of ministry. I recommend it!