This item arrived promptly from Amazon in good packaging from the manufacturer. A manual was included and whilst this is very much a budget amp, the finishing all gives confidence with controls that are smooth and feel solid. In use, the sound is good with tone controls that make subtle changes to an even sound rather than do anything radical. As others have said, there is a good level of volume for such a small amp. It is not, however, a piece of pro kit and the cabinet and rear baffle board are made of quite light, thin material so it wouldn't take loads of punishment. Still, for the purpose of domestic use and practice is is a great amp and it doesn't weigh much or take up much room. Behringer really seems to know how to create outstanding value for money and, on the strength of initial impressions, this is well worth the money.