This is a terrific book. Well written. Clearly stated. Prime with colorful, relevant examples that show how and why the key to winning conflicts in an era of modern global communication lies in shaping attitudes and opinions and motivating people rather than through the use of bullets. The great thing about this book is how the authors draw upon their personal experiences and expertise as professional soldiers to illustrate that traditional military action -- what the military terms "kinetic operations" -- has to be utilized, and may often play a secondary role, to effective strategic communication. I especially admired the incisive analysis of the role that media played in the Bosnia conflict. The examples drawn from Northern Ireland, Iraq, and Sierre Leone are equally compelling. The thesis of the authors is that affecting behavior through strategic communication needs to be brought to the forefront of strategic thinking is on target. My own background has combined work in political communication and information strategy in dealing with counter terrorism, sovereignty, and political issues that affect national security. I learned a lot from this book. It's entertaining but always informative. The authors are in command of their brief.
This book is an absolute must read for anyone who wants to understand how shaping behavior is a key to prevailing in modern conflict.