I recieved the bike in perfect condition, well wrapped and protected. Although I thought I might have trouble putting it together it was relatively straight forward, I did take it into a trusted local bike shop who gave it the once over for me, they said it was good value for money and the gears was the only thing that he said might need a little jigling with. He was right. I am happy with the look and handling so far, however early days and a few more test rides will give me a better feel. For my first venture into bikes for so long it appears to be good value for money.