In my opinion the best business books are able to combine scientific research with experienced based practical advice. Bargaining for advantage by Richard Shell is such a book. Mr. Shell provides an insightful framework for thinking about negotiations, which is both supported by insights from studies in psychology and other fields and illustrated with interesting examples. I have myself used the ideas in the book in my own negotiations and can recommend the approach to anyone wanting to learn a more sound and structured approach.
Mr. Shell calls his negotiation approach information-based bargaining. The main idea is simple: plan and prepare well, and when you negotiate, use all the information clues you receive to your advantage. The book has two parts of which the first focuses on six different aspects of effective negotiation: your own bargaining style, your goals and expectations, authoritative standards and norms, relationships, the other party’s expectations, and leverage. The second part goes through the actual negotiation process from preparing to closing, and has also a chapter on ethics in negotiations as well as a concluding chapter. The two appendices provide some nice material to exercise and the notes provide some 240 references to other material.
What I especially liked about the advocated approach was that it is cautious on what to assume about people, and rather than suggesting a one-model-fits-all solution each person and situation is considered unique based on the facts at hand. The material on different bargaining styles and ethics and their impact on the negotiation process was a real eye-opener. Also the reviews of different tactics such as lowballing or good guy/bad guy scheme were very interestingly explained. I don’t have anything bad to say about this very intelligent book. Get it if you are interested in the topic.