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Banishing Bureaucracy: The Five Strategies for Reinventing Government [Mass Market Paperback]

David Osborne , Peter Plastrik
3.3 out of 5 stars  See all reviews (6 customer reviews)

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Book Description

May 1998
The breakthrough ideas that are reinventing governments around the world.. }If you want to help your city save more without cutting service levels, as Indianapolis did; if you need to do more with half the staff, as New Zealands state-owned enterprises did; if you want to double the effectiveness of your organization, as the U.S. tactical Air Command didread this book.In the pages of Banishing Bureaucracy, David Osborne, coauthor of the New York Times bestseller Reinventing Government, and Peter Plastrik, one of the most respected innovators to come out of state government in the past decade, provide a road map by which reinventors and political thinkers of all persuasions can actually make reinvention work.Reinvention is not just another word for reform, nor is it synonymous with downsizing, or privatization, or simply cutting waste and fraud. It is about something much deeper, something tantamount to changing the very DNA of public organizations so that they habitually innovate, continually improving their performance without having to be pushed from outside. It is about building an entrepreneurially minded public sector with a built-in drive to improvewhat some would call a self-renewing system.Obviously, this is complex work that requires careful strategy, and that is just what Banishing Bureaucracy provides. David Osborne and Peter Plastrik lay out what they call the Five Cs for successfully reinventing public organizations:The Core Strategy, to help them create clarity of purpose.The Consequences Strategy, to introduce consequences for their performance.The Customer Strategy, to make them accountable to their customers.The Control Strategy, to empower organizations and their employers to innovate.The Culture Strategy, to change the habits, hearts, and minds of public employees.Drawing on a rich base of American and international case-studies, Banishing Bureaucracy delivers the battle-tested, strategic thinking that has proved itself around the globe, in every area of governmentfrom national to local, from defense to day care. }
--This text refers to an out of print or unavailable edition of this title.

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Product details

  • Mass Market Paperback: 397 pages
  • Publisher: Plume Books; Reprint edition (May 1998)
  • Language: English
  • ISBN-10: 0452279801
  • ISBN-13: 978-0452279803
  • Product Dimensions: 20.3 x 13.6 x 2.3 cm
  • Average Customer Review: 3.3 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: 1,898,124 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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By 1986, Margaret Thatcher was frustrated with her inability to move the British bureaucracy. Read the first page
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Customer Reviews

3.3 out of 5 stars
3.3 out of 5 stars
Most Helpful Customer Reviews
5.0 out of 5 stars Sage sequel to Reinventing Government 7 Dec 2007
By Rolf Dobelli TOP 500 REVIEWER
In this sequel to his bestseller, Reinventing Government, David Osborne teams with Peter Plastrik to further explore the process of making public and governmental organizations more entrepreneurial by introducing businesslike practices. The authors focus on five strategies for fundamentally changing the way government works on local, state, regional and national levels, and give plenty of real-life global success stories. This organizational, economic and political tour de force is wonderfully written, and is never dry, academic or reliant on dense government gabble. In fact, it's a page-turner. We recommend it to all concerned citizens.
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4.0 out of 5 stars The Uphill Battle 30 Jun 1998
By A Customer
For those who live in "Uphill Battle" and who are weary of attempts to improve or change it -- or who have given up entirely and become skeptical and disillusioned -- Banishing Bureaucracy is not pie-in-the-sky theories and generalities. Every precept of reinventing is richly illustrated from the real-life battles of actual people in state, local and national governments. The book focuses on strategies and steps that were used to reinvent government under some very rough circumstances. While the book cautions that there are no set formulas when one tackles the bureaucracy beast, there are five strategies which work. If you think reinventing is a worn-out cliché, no longer applicable to the reality of government, get a copy of Banishing Bureaucracy and look at the transformation of government that is going on behind the scenes. Largely ignored by the media, it should be of profound interest to those seeking good ideas and better government.
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By A Customer
Format:Mass Market Paperback
Do yourself a favor and buy a case of this book and pass it around your nearest bureaucratic enclave (i.e. city hall/state capitol/etc...)
Some of it seems like your typical management seminar type material, but it has a great amount of useful information.
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