- Paperback: 96 pages
- Publisher: Hodder & Stoughton; 2nd Revised edition edition (29 Nov 2002)
- Language English
- ISBN-10: 0340849452
- ISBN-13: 978-0340849453
- Product Dimensions: 19.6 x 12.2 x 1 cm
- Average Customer Review: 3.8 out of 5 stars See all reviews (4 customer reviews)
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Amazon Bestsellers Rank:
546,513 in Books (See Top 100 in Books)
- #19 in Books > Business, Finance & Law > Management > Balanced Scorecard
- See Complete Table of Contents
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More About the Author
Product Description
Product Description
This book shows you how to design and implement a simple and practical measurement system that will help you to improve the performance of your organisation. This is based on the concept of the Balanced Scorecard which ensures you focus on the key factors appropriate to your business, not just financial results.
The book will show you how to:
Decide what are the key drivers for your business
Decide meaningful measures using the framework of the Balanced Scorecard
Use the measures to improve the performance of your business
This book has been fully updated for the 2002 series relaunch.
The book will show you how to:
Decide what are the key drivers for your business
Decide meaningful measures using the framework of the Balanced Scorecard
Use the measures to improve the performance of your business
This book has been fully updated for the 2002 series relaunch.
About the Author
Mike Bourne is a member of the Centre for Business Performance at Cranfield School of Management where his work involves helping companies change and improve through implementing performance measurement systems. Pippa Bourne manages the East of England Region for the Institute of Chartered Accountants in England and Wales. She has 15 years' experience of running profitable education and training organisations.
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Most Helpful Customer Reviews
18 of 18 people found the following review helpful:
4.0 out of 5 stars
A simple yet effective look at a potentially complex subject,
By A Customer
This review is from: Balanced Scorecard in a Week (Successful Business in a Week) (Paperback)
This is the sort of book that should be read by somneone wishing to understand the language and concept behind the balanced scorecard. Ideally targetted at individuals who might be in the position of being part of the change environment but not necessarily leading change. This book lacks the weight and depth of other offerings and should not be used as sole material if you are thinking of introducing the BSC into your organisation. As a resource to aid communication as to what it is all about, it will prove invaluable. A useful little book.
9 of 9 people found the following review helpful:
2.0 out of 5 stars
Too much simplified,
This review is from: Balanced Scorecard in a Week (Paperback)
Although I agree that things should be kept simple, especially management stuff, this book however simplifies too much. You can easily finish the book in one hour. In the end, I missed real life examples. This book discusses more the approach/process to create a BBSC, lesser the BBSC in itself. It is the same approach as for workshops, meetings or brainstorm projects.
3 of 3 people found the following review helpful:
4.0 out of 5 stars
Balanced Scorecard,
By
This review is from: Balanced Scorecard in a Week (Paperback)
This book is an excellent starting point as an introduction to this management framework which doesn't assume any prior knowledge of either the balanced scorecard approach or a developed understanding of business or organisational management. Naturally, in business management the model needs to be adapted to your own business needs but this is easily done. Balanced Scorecard in a Week is a great introduction and will encourage you to read further and develop your own approach more widely. Highly recommended if you are in a small starter business or even developing a charity of social enterprise.
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