The hype is a little hard to believe, and the reality is far from the hype. However thus said I was a little off put by all the bad reviews here. This almost lead to me not actually getting it, however now that I have I am glad to have tried it.
You *must* read and follow the instructions. The skin is a very fine layer, and if you go straight onto setting number 2, or press hard on it, then you will have problems as described in other reviews. It does say do a test area, and this is very important to do, however do not do what I did! Don't try it on the leg, and go over it in 24 hrs. That will cause discomfort. I found that getting the action was a little hard to do to begin, and the first night my legs were a little itchy, although having done a second run I have no discomfort. I guess you also have to get used to the feeling as well as getting the skin used to it.
Regarding the claims of "Results last 3 times longer than blade", I'd disagree with that. Hair re-grow is the same as shaving with me. Other people may vary. One thing I will say it's far easier to do than shaving. Having had problems shaving anyway, I find it easier to do and quicker.
Not quite sure what this product is sold on, the silky smooth legs, or hair re-growth. If it's for hair re-growth I'd say they failed, because it's not that great (it's passable), however legs are quite smooth. Plump for an after wax or shaving balm, don't get anything with oil in it, and wait a short while to apply.
Overall I'd recommend this product, but with strict warnings about what exactly to do, and would also impress that you must read the instructions!