First point - the amp comes with a two-pin euro mains connector and this wouldn't fit into the supplied adaptor. One e-mail to the suppliers and another adapter was quickly sent - good customer service.
I currently have a small-screen TV in the study. Sound was poor and so I've added Logitech LS11 speakers, connected via a headphone jack to the TV. Sound quality is now much better but I still needed to brighten the sound if possible and also to connect headphones at the same time. I bought this amp so that I can adjust the tone and don't need to constantly connect/disconnect the headphones.
Two points - no input or output phono cables are supplied and the output from the phono cable by-passes the controls on the amp, meaning that sound from this output cannot be adjusted from the amp. The controls only affect the headphone sockets - probably as intended.
I had already purchased a Belkin headphone splitter cable (good quality) and so I connected the TV to the amp via a jack to phono lead, disconnected the phono output lead from the amp and connected the Belkin cable to the headphone socket, happily driving both the speakers and the headphones.
On the amp, the volume control controls both the speaker and headphone sound volume but the tone control doesn't seem to be very effective. At its Max setting, the sound is no brighter than when speakers or headphones are connected directly to the TV. Turning the tone control anti-clockwise very soon causes the sound to become muddy and unclear.
Unfortunately the suppliers do not provide information on the frequencies affected by the tone controls.
Summary - good for controlling output volumes but not the tone.
Addition - Wrote to Conrad over a week ago to find out the frequencies affected by the tone control - no response. I therefore query my initial positive comment about customer service.