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  • BT Synergy 5500 DECT Trio Cordless Phone with Answer Machine - Black / Silver
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BT Synergy 5500 DECT Trio Cordless Phone with Answer Machine - Black / Silver

by BT

Currently unavailable.
We don't know when or if this item will be back in stock.
  • 250 Name and Number Directory
  • 5 line Blue Backlit Display
  • 12min Digital Answer Machine
  • Text Messaging Compatible
  • Sim Card Reader & Writer
Currently unavailable. We don't know when or if this item will be back in stock.

Product details

  • Boxed-product Weight: 1.5 Kg
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Item model number: 41401
  • ASIN: B001O3PEL2
  • Date first available at Amazon.co.uk: 5 Oct. 2006
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (259 customer reviews)
  • Amazon Bestsellers Rank: 36,032 in Electronics (See Top 100 in Electronics)

Product Description

Manufacturer's Description

The BT Synergy 5500 trio pack is a well specificied and stylish addition to the range of BT cordless DECT phones. Boasting a Black & Silver design, this telephone will look the part in even the most sophisticated of environments. It is compatible with ordinary telephone lines or even an analogue extension on a telephone system, making it ideal for the home or office. The handsets embody a 5 line blue backlit display screen. The matching base station compliments the sophisticated design of the handsets and includes a handy control panel with message indicator.

The BT Synergy 5500 has an integrated digital answering machine that records for up to 12 minutes. Messages can be played back on the base station or the handsets and can be remotely retrieved from an external phone using the remote playback feature. The base station includes a message indicator that displays when new messages are left.

The BT Synergy 5500 delivers up to 10 hours of talktime/100 hours of standby time, per battery charge, making it a perfect choice in the home for hours of leisurely chatting, or in the workplace for reliable, frequent operation. The handsets can also be used to chat in hands-free mode via the Handsfree feature.

The BT Synergy 5500 can be personalised with 19 polyphonic ringtones or a standard ringtone. The phone is type II caller ID compatible with a calls list and redial list and boasts a large 250 name and number phonebook that can be copied between the handsets. This model is also available in a quad pack.

This phone includes many other useful features including a SIM card reader & writer, base ringtones, secrecy function, handset naming, keypad lock, earpiece volume control, handsfree volume control, call timer, clock, alarm, calender, appointments, low battery indicator, low battery alert, out of range indicator and an out of range alert.


Customer Questions & Answers

Customer Reviews

3.9 out of 5 stars

Most Helpful Customer Reviews

38 of 38 people found the following review helpful By Lynne Counsell on 9 April 2009
Style Name: Single
Nice phone and good quality so dont mind the price tag. The call tones are hideous though (digital) but its ok if you dont expect the phone to be ringing 24/7.

I like the answer phone and caller id function which you can insert numbers using your cellphone sim card.
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33 of 33 people found the following review helpful By Mrs. Linda Blanco on 27 Nov. 2009
Style Name: Single
This phone is absolutely brilliant for me. It looks good, is well made and lightweight (if you want to hold it). It has a marvellous loud speaker which is perfect for me as I have a shoulder problem which plays up with holding the phone for too long! It is so easy to use and set up. I am thrilled with this purchase. I am sort of average where electronics are concerned and can be put off if things get complicated but with this phone is so simple to access and set up. Can't fault it.
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94 of 96 people found the following review helpful By Amazon Customer on 16 April 2010
Style Name: Twin Verified Purchase
I had researched this phone on various sites and seen it in store. I chose this one because of the sim reader and the well laid out buttons. I found out that having caller display from BT would allow the phone to set up the time which it did as soon as I plugged it in. I can also see who is calling if their number is on the contacts.

I did use the sim transfer but, although it worked, I had to mess about because my mobile is set up with forename/surname and this phone has a limited number of characters per name. I then transferred the phonebook easily from one handset to the other.

The synergy is gap compatible and I have a third non BT handset connected - no problem here although I did need to use the online instructions as the quick start provided does not tell you how to register other handsets.

The answer machine is playable through the handset or base and there is a message counter on the base but no reminder tone. I like to use the base and this was another reason for choosing this device. I have set up my own outgoing message but there are also two presets. I can access the answer phone remotely.

I have found the sound quality a little tinny but clear enough. The ringtones are not as good as a mobile phone but there are a couple of fairly normal rings - you don't have to choose the can can or monty python if you don't want to. The volume on one of the handsets was so quiet that I could't hear it even at full - I got it replaced and it is now fine.

I don't know if it is because of having caller display but a record is kept of all missed calls - even if the answer phone was used. It also keeps a list of calls made. The only annoying thing is having to delete them from each handset.
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91 of 93 people found the following review helpful By GRL986 on 19 Jun. 2010
Style Name: Twin
Good points are SD card reader and remote access, but that's about it. The first pair of phones failed within a week. The speaker phone just stopped working. I got in touch with BT and they told me that I would have to send the phones back to them. When I explained that I needed the answer phone for my business, they told me that in order to mainatain my connectivity, I would first have to buy another pair of phones, then return the original pair in order to get reimbursed. I did exactly that and within a week of opening the second pair of phones, the speaker went on one of them too. As far as the answering machine is concerned, the quality of sound reproduction is sometimes so poor, I cannot understand what the caller has recorded. I also find the shape makes me fumble the phone when picking it up and I often lose a call because of this. Recently the phone has started cutting the call off as soon as I pick it out of the cradle. I am very disappointed with this phone and I will certainly not recommend it.
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50 of 51 people found the following review helpful By Janet G on 19 Jun. 2009
Style Name: Twin
BT Synergy 5500 DECT Twin Cordless Phone with Answer Machine - Black / Silver
I'm very pleased with my purchase. It was extremely easy to set up and the sim card copying facility saved so much time. The clarity is excellent and I love the handsfree facility. I would recommend this product for both it's looks and its performance.
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16 of 16 people found the following review helpful By Amazon Customer on 31 July 2009
Style Name: Twin
Good phones, very good battery life and pretty easy to set up and use; only critism would be choice of ringing tones; all pretty average, some very poor but I think that is common of most cordless phones these days, otherwise definately recommend
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13 of 13 people found the following review helpful By James on 30 Nov. 2010
Style Name: Quad
These phones arrived promptly (as always from Amazon) and worked well immediately. I particularly liked the sim card option, which allowed me to input all the numbers from my mobile phone. In fact, that was the deciding reason for choosing this phone package. The range of the base unit is good, and the answer phone system works fine. The only minor criticism is the sound quality, it is rather average for digital phones. Overall, I'm very satisfied.
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12 of 12 people found the following review helpful By Mr. L. GOUGH on 1 Dec. 2009
Style Name: Twin
A simply great pair of DECT phones; We had been looking for a decent upgrade to our previous pair of home phones and these looked like being the ones most suited to our needs. They are simple to set up and install and the SIM copying faciltity was a real bonus.

I would highly recommend this product and not a bad price too!
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