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Customer Reviews
Most Helpful Customer Reviews
3 of 3 people found the following review helpful
Being both computer and any set of instructions "dyslexic", I have to judge accessories requiring installation ( a word that strikes fear in the heart of silver surfers) as to whether I am able to get them operational without having to either spend many hours phoning a 'help line' in Mumbai and/or get my son-in-law to come over and sort it out. I am told by my daughter that when she announces to her husband that I am on the phone and would like a word with him, he slumps in his chair, sighs, shakes his head, and raises his eyes to the heavens.
Surprisingly and against the odds, I confounded all of my family and friends by installing the BT Home Hub and Hub phone alone, unaided, and without having to renew my acquaintanceship with those jolly fellows in the Indian subcontinent, or harass my son-in-law further.
It has been in use for about 6 months now and I have had no trouble whatsoever (that's tempting fate isn't it?) and is proving every bit as reliable as my previous broadband set-up, but costing me less in monthly charges. It is visually well designed, compact and the hub phone works well.
Can't really say better than that.
Surprisingly and against the odds, I confounded all of my family and friends by installing the BT Home Hub and Hub phone alone, unaided, and without having to renew my acquaintanceship with those jolly fellows in the Indian subcontinent, or harass my son-in-law further.
It has been in use for about 6 months now and I have had no trouble whatsoever (that's tempting fate isn't it?) and is proving every bit as reliable as my previous broadband set-up, but costing me less in monthly charges. It is visually well designed, compact and the hub phone works well.
Can't really say better than that.
5 of 6 people found the following review helpful
If you wish to use the hub for more than standard connectivity and cheap phone calls, beware.
I've been trying to get one of these hubs working as part of my home network to allow media streaming from a NAS box to other UPnP devices such as Xbox.
Firstly, most will have seen the BT adverts where one of these hubs is marketed on the basis of its centricity to home networking and media sharing - right?
Wrong - the reality is that whilst it may offer greater wifi range, what's the point if the traffic is inconsistently blocked? That is my experience, so in effect the hub is useless in some media sharing setups. As a test, I've resorted to using an old (non BT) hub, and that handles media just fine.
A check of user forums will unearth a range of issues, and it seems clear that this hub is the root cause.
To date, BT help and support has got me nowhere, in fact I could not even get someone to confirm BT had any accountability other than for the broadband connection. The cop-out position they have taken is "incompatibility". That would be an incompatibility that a) they don't document, and b) they cannot be bothered to iron out with other vendors who use standard technologies.
Way to go, BT.
Update: Jan 2011.
I've binned it and it felt good.
In its place I now have a Netgear DGN2200. So far this has not dropped connection, and has allowed streaming of media from my NAS straight to my Xbox360, without the need to have my PC running. It's all controlled from the Xbox user interface. Only thing I have not managed to get working so far is MS Media Center (PC has Win7) but judging by experiences of others, this does not seem unusual!
Furthermore, I've recently found that my HH phone would not connect to certain numbers. Completely random behaviour, so saving call costs became a non-argument for me. I've said it once, and I'll say it again - BT HomeHub v2=utter rubbish, as is the so called support from BT.
BTW the Netgear has a USB port, like the HH V2. Unlike the BT hub however, I can actually use this one!
So it's quite simple to connect another USB drive to the hub, allowing for easy data management between that and my NAS.
I've been trying to get one of these hubs working as part of my home network to allow media streaming from a NAS box to other UPnP devices such as Xbox.
Firstly, most will have seen the BT adverts where one of these hubs is marketed on the basis of its centricity to home networking and media sharing - right?
Wrong - the reality is that whilst it may offer greater wifi range, what's the point if the traffic is inconsistently blocked? That is my experience, so in effect the hub is useless in some media sharing setups. As a test, I've resorted to using an old (non BT) hub, and that handles media just fine.
A check of user forums will unearth a range of issues, and it seems clear that this hub is the root cause.
To date, BT help and support has got me nowhere, in fact I could not even get someone to confirm BT had any accountability other than for the broadband connection. The cop-out position they have taken is "incompatibility". That would be an incompatibility that a) they don't document, and b) they cannot be bothered to iron out with other vendors who use standard technologies.
Way to go, BT.
Update: Jan 2011.
I've binned it and it felt good.
In its place I now have a Netgear DGN2200. So far this has not dropped connection, and has allowed streaming of media from my NAS straight to my Xbox360, without the need to have my PC running. It's all controlled from the Xbox user interface. Only thing I have not managed to get working so far is MS Media Center (PC has Win7) but judging by experiences of others, this does not seem unusual!
Furthermore, I've recently found that my HH phone would not connect to certain numbers. Completely random behaviour, so saving call costs became a non-argument for me. I've said it once, and I'll say it again - BT HomeHub v2=utter rubbish, as is the so called support from BT.
BTW the Netgear has a USB port, like the HH V2. Unlike the BT hub however, I can actually use this one!
So it's quite simple to connect another USB drive to the hub, allowing for easy data management between that and my NAS.
Amazon Verified Purchase
Easy to set up - the WPA password is on the back. Just plug it in and Windows 7 will prompt you for a password.
This is 802.11n - latest protocol, further range, faster speed.
Bought this only for the Hub Phone - BT have discontinued the phone on their latest broadband home hubs - I use mine a lot for overseas calls so I purchased this in case my BT home Hub 1 gives any problems.
This is 802.11n - latest protocol, further range, faster speed.
Bought this only for the Hub Phone - BT have discontinued the phone on their latest broadband home hubs - I use mine a lot for overseas calls so I purchased this in case my BT home Hub 1 gives any problems.
Most Recent Customer Reviews
BT Home Hub 2.0 And BT Hub Phone 2.1 Set
Just what i needed on upgrading from the 1.0 box and arrived on time and at the right price.Easy to set up to thankyou very much.
Published 1 month ago by DanTheMan
Good quality product
Hub is excellent, phone is a great idea as you have two numbers into your home. Beware though you can only use one phone at a time to dial out, when both phones have seperate... Read more
Published 6 months ago by Charles
bt home hub 2.00 and bt hub phone
it is a good phone and the hub is a broadband router and can get 2 phone lines from the router 1 is the land line and there is a second phone line which is free it goes down the... Read more
Published 18 months ago by tony
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