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BT Accord 20 Telephone Headset

by BT

RRP: £61.62
Price: £54.99 FREE UK delivery.
You Save: £6.63 (11%)
Only 10 left in stock.
Dispatched from and sold by Lucem Direct Ltd..
12 new from £49.99
With noise cancelling microphone - BT Ac...
  • Mute control
  • Noise cancellation
  • Volume control
  • Increases productivity by freeing your hands whilst on the phone
  • Use of a headset can reduce neck, upper back and shoulder tension
£54.99 FREE UK delivery. Only 10 left in stock. Dispatched from and sold by Lucem Direct Ltd..

Frequently Bought Together

BT Accord 20 Telephone Headset + BT Converse 2100 Corded Telephone - Black
Price For Both: £77.48

These items are dispatched from and sold by different sellers.

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Product details

Style Name: With noise cancelling microphone - BT Accord 20
  • Product Dimensions: 15.5 x 5.8 x 18.5 cm
  • Boxed-product Weight: 222 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Item model number: BT Accord 20
  • ASIN: B0002QYNRS
  • Date first available at Amazon.co.uk: 1 Jan. 2004
  • Average Customer Review: 3.2 out of 5 stars  See all reviews (32 customer reviews)
  • Amazon Bestsellers Rank:

Product Description

Style Name: With noise cancelling microphone - BT Accord 20

Product Description

High quality universal, affordable telephone headset with noise cancelling microphone

If you work from home, have a small business, are a large call centre or simply wish to free your hands when making calls, the BT Accord 20 is the ideal companion for your corded telephone or telephone system.

The BT Accord 20 telephone headset offers universal compatibility at a great price. Now everyone can enjoy the benefits of a quality, highly featured telephone headset without breaking the bank or having to buy a new phone.

Universal - The BT Accord 20 will fit most types of corded telephones and telephone systems thanks to the supplied configuration switch. It will work with standard corded telephones with and without a dedicated headset socket.* You will have the additional benefits of switching between your headset and telephone handset.You also have the added advantage of being able to mute your voice and hot swap between headset and handset.

High Performance - The BT Accord 20 is equipped with a high quality noise cancelling microphone – ideal if you work in a busy and noisy environment.

User Friendly - The BT Accord 20 comes supplied with a quick disconnector (QD) which allows you to put your caller on hold while you disconnect your headset from your phone, reconnect and continue your call. The microphone boom is fully adjustable and the headset can be worn on left or right ear depending on your preferences.

Comfortable - Single ear (monaural) design with a highly efficient 27mm speaker with Acoustic Shock Protection (ASP), to prevent hearing damage from unexpected loud noises, and a comfortable leatherette ear cushion.

Simple to Use - Quick set up with easy to follow instructions and on-line, email and telephone support.

Hygienic - Removable ear cushions and microphone shield.

Highest Quality - All BT Accord headsets are manufactured to the highest standards.

Possible Alternative Products:If you are looking for an entry level model without a noise cancelling microphone; ideal for use in a home or small office where background noise is not a consideration, take a look at the BT Accord 10 headset [ASIN: B0007D87S2]. Alternatively, if you are looking for a higher featured model complete with amplifier, additional functions and compatible both with your telephone and your PC for multimedia/VOIP (Skype, MSN etc) use, the BT Accord 30 may be an option for you [ASIN: B0002QYNS2].

*BT Accord headsets are not compatible with cordless telephones or gondola type telephones (where the dialling pad is located on the handset instead of the base of the telephone e.g. BT Duet Series).

Box Contains

  • BT Accord 20 Monoaural (single ear) headset with 27mm earpiece and noise cancelling microphone
  • Configuration box
  • Fitted leather-look ear cushion and an optional foam ear cushion
  • Installation guide and user manual:Clothing clip
  • Quick disconnect

  • Customer Questions & Answers

    Customer Reviews

    3.2 out of 5 stars

    Most Helpful Customer Reviews

    6 of 6 people found the following review helpful By S. Marshall on 6 Jun. 2007
    Style Name: With amplifier and PC compatability - BT Accord 30
    I bought this along with a BT Relate 2100 phone. Despite lots off fiddling, I haven't managed to get a fully satisfactory set-up. Een chaninging the microphone level requires a tiny little key that will soon get lost. Callers complained I sounded distant or like I was on a mobile phone. No good for business use.
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    4 of 4 people found the following review helpful By jonwinter on 22 Sept. 2011
    Style Name: Entry level model - BT Accord 10
    I've been using my BT Accord 10 for a couple of years now and I think it's great. I'm surprised at the other reviewers saying it's too small for their heads - my head is big, I always have trouble finding crash helmets that fit - but the BT Accord is comfortable and the sound is clear the times when I've used it, often for an hour at a time. I've never had any complaints about the quality of the sound coming from my end of the call. I like the clicky buttons to mute and swtich from headset to handset. My only complains would be it's easy to forget what the buttons do, and the sticky velcro pad to attach the button box to my desk wore out long ago through use. The headset itself is great though.
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    4 of 4 people found the following review helpful By AlanH on 28 Sept. 2010
    Style Name: With noise cancelling microphone - BT Accord 20
    I ordered two of these headsets for the office so we can take part in online conferences without having to hold a standard headset to our ears for an hour or so, particularly as we may need to take notes or use our computers during the calls. Reception seems comparable with a standard handset and, when I've asked, no-one has noticed any problems hearing me.
    They are simple to install and worked straight out of the box. We would have preferred two earpieces to cut out background noise but they are way more expensive and we can achieve the same effect with earplugs.
    In short, they are simple to use and make telephone conferencing a lot easier.
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    4 of 4 people found the following review helpful By A Good Book on 23 Nov. 2011
    Style Name: Entry level model - BT Accord 10
    I was looking for easy to set up Headsets for our travel agents office that were not as outrageously expensive as the ones I was replacing. The BT brand was reassuring, straightforward to install, sound quality is ok, no one has complained, callers or staff, so even if not as high performance as the Plantronics ones I replaced, I will be using these in future.
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    3 of 3 people found the following review helpful By Bryan on 28 Mar. 2011
    Style Name: With amplifier and PC compatability - BT Accord 30
    after several attempts to use my platronics head set on a Panasonic phone I bought this so that I could at least change the pin combinations. The plantroics head set still failed to work properly which is most likely due to the phone / headset combination (built in suppresses/amplifers and all that in accessible tech stuff). However using this BT Accord box I was able to hook up my Pc headset and use that for the phone, so now instead of having two head sets I can have the one and can switch between Pc and phone and even switch between hand set and headset. Loving it.
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    3 of 3 people found the following review helpful By Paul M on 4 Oct. 2012
    Style Name: With noise cancelling microphone - BT Accord 20
    I needed a headset that was durable and allowed me to hold a decent conversation when I am in the office, which can get very noisy. I have had noise reducing headsets in the past (and often spent quite a bit more cash on them) but this headset has met and exceeded my expectations, it is lightweight enough to be comfortable whilst being sufficiently tough and durable to put up with the day to day. Also the noise reducing microphone is decent and removes almost all background noise. Very satisfied with my buy!
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    2 of 2 people found the following review helpful By Mad4it on 8 Oct. 2012
    Style Name: With noise cancelling microphone - BT Accord 20
    This is the second one of these I bought - although not from Amazon I thought I will give it my vote. The first failed after 3 years of regular use as the cable has ruptured by all the twisting and treading it has taken over the time. The new one is still perfect after 18 months. The sound received at the other end is not first rate but this is caused by the noise cancelling microphone - It does cut out background noise well though so not an issue.For the convenience of mute on conference calls etc. and its comfort level this for the price gets 5 stars.
    Also having read other reviews I must say I did come across the same problems - cracking, low sensitivity etc, but I phoned the support number and they helped me to set it up correctly and now works very well.
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    3 of 3 people found the following review helpful By Stacey on 15 Oct. 2012
    Style Name: With amplifier and PC compatability - BT Accord 30
    I bought this product a while ago from Lucem Direct. It was a bit tricky to set up, I had to use the support service, but in fairness when I read the instructions carefully again, after I had installed, it did address what I needed to know. Sound and product quality is good, amp seems to give all options you would need, giving fair value for money.
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    Most Recent Customer Reviews


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