Nintendo President and CEO Satoru Iwata stated, "Despite extensive testing, we have discovered that the 3DS can cause serious harm to one's eyes. We are pulling every 3DS from store shelves and recommend that everyone ceases use of their 3DS system immediately.
Please...send them all back immediately.Nintendo of America (NOA) echoed the statements coming from Iwata. NOA President and COO Reggie Fils-Aime issued the following statement: "I want to personally apologize to all the customers who have lost their eyesight as a result of the 3DS system. Here at Nintendo, we pride ourselves on making safe, family-friendly products and we simply couldn't allow the 3DS to remain on store shelves with so many at risk." What's more important is what this could mean for the company long term. At this point, it is still unknown whether or not Nintendo will choose to release a new handheld system. Although Nintendo is urging users to return their systems, there has been no statement as to whether or not Nintendo will issue all users a refund. Nintendo has set up a website for current 3DS owners, which has a link to print a free shipping label and instructions on how to mail the system back to Nintendo. The link for that website can be found here. One thing we can be certain of is that April 1, 2011 will go down as a dark day in Nintendo history