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  • BGT3620 dual DVB-T2 Tuner card
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BGT3620 dual DVB-T2 Tuner card

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  • Dual DVB-T & T2, DVB-C PCI-e tuner
  • True PCI-e low profile half card
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Product Information

Technical Details
BrandBlackGold Technology
Item Weight159 g
Product Dimensions8.6 x 0.5 x 5 cm
Item model numberBGT3620
ColorBlack & Gold
Additional Information
Best Sellers Rank 74,898 in Computers & Accessories (See top 100)
Shipping Weight249 g
Date First Available4 April 2011

Product Description

The BGT3620 is a premium multi-channel hybrid tuner, digital demodulator, analogue capture PCI-express PCTV product, implemented on a miniature platform. * Capable of receiving standard and high definition digital broadcast program content, including the new UK Freeview HD channels. * Supports external video streams and worldwide HD broadcast streams. * Hardware receiver support - Analogue terrestrial (PAL, NTSC, CECAM), dual digital terrestrial including both DVB-T and DVB-T2, dual digital cable DVB-C. * Hardware external video - Composite video CVBS, S-video, Component video YPbPr, Component video RGB * Hardware profile - Miniature profile solution exceptionally low real estate, supporting compact half height and full height PC systems. (88.5mm x 50mm PCB outline including PCI-e fingers) * The BGT3620 is the perfect Windows 7 Media Center and other high end PVR application TV partner. * No other product in this class provides the extensive support for Media Center of the BGT3620: 1. 32 and 64 bit Broadcast Driver Architecture (BDA) WHQL drivers 2. Special Media Center support for tuning and scanning of DVB-C channels 3. External video equipment connection via an audio/video adapter cable supporting composite video -yellow phono connector, S video - mini DIN connector, component RGB video - red/green/blue phono connectors and stereo audio - red/white phono connectors The product has been architected to allow simultaneous management of two broadcast program streams. Hardware tuner and demodulator technology supports the detection, receiving and processing of HD terrestrial streams. The world's smallest (dual DVB-T/T2) half height card design enables this product to grace even the smallest and sleekest entertainment PC's. Supplied with interchangeable half and full height brackets to accommodate all PC enclosure types.

Customer Questions & Answers

Customer Reviews

3.4 out of 5 stars
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Most Helpful Customer Reviews

23 of 23 people found the following review helpful By Ira Blackthorn on 13 Jun. 2011
Verified Purchase
bought this to get Freeview HD channels and to replace an old, existing single tuner Blackgold DVB-T card that has no drivers for Win 7 64. Tiny card, easy to screw on full height (or half height if you need it) back plate, and went in to the PCI-e slot easy enough. No drivers in the box, but are available from the BlackGold website. Media Center set-up found the card without issue, but as I have a Hauppauge twin tuner (DVB-T) in my system as well, the scan didn't find the HD channels - the BlackGold site notes this as an issue with Media Center, so disabled the Hauppauge card, rescanned and all HD channels were found. Could then re-enable the Hauppauge tuner and all 4 tuners work. Had some issues with the HD channels breaking up/ stuttering (SD were just fine). After much searching on the web, and messing around with codec packs, narrowed it down to either graphics drivers or poor signal reception. Tried reverting my gfx drivers (ATI 5570) to previous version, had no joy. However, messing around with aerial signal booster and fly-leads has resulted in a steady signal (HD channels need a better signal than SD it seems), so this was my issue all along. Overall, a great piece of kit, just be sure your freeview signal is up to scratch.
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9 of 9 people found the following review helpful By theCFB on 23 Sept. 2012
This PCIe DBT-T2 card hardware arrived in elegant packaging and the card itself looked like a work of art. The hardware supports high definition as well as standard definition reception from freeview in the UK. The driver software must be downloaded from the blackgold website.

I purchased 2 cards and installed them in the same machine along with a Hauppauge card. Using this from Windows 7 media centre these cards work correctly if you have the right driver software. From one version to the next of driver software features are fixed as well as previously working features breaking. The impression I get is that their software quality control consists of hacking away at the last problems but no regression testing of the overall functionality.

Linux drivers are provided as binaries for specific versions of Ubuntu. They now have a consolidated driver that supports all the BG36xx cards but the accompanying documentation always appears to refer only to their latest hardware. Drivers do not coexist with those for other cards in the machine. The driver software crashes regularly; sometimes after minutes other times it will stay up for a number of hours. When the card was purchased they hinted that they would release the source code but a year later nothing has appeared. If competent programmers in the open community were to stabilise the software then this card might be worth considering for Linux. In its current state I would recommend avoiding it.

Support from Blackgold is almost non-existant. If you contact them by email you'll only get a response if there is the hint that you'll be buying a card from them. Any email with problems gets ignored.

If you intending to use Windows 7 Media Centre then this card might be plausible but bear in mind that if everything doesn't work out of the box then you're on your own. Such a shame that the company gives the impression that its customers are an inconvenience.
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8 of 8 people found the following review helpful By mark62 on 9 Feb. 2013
Beware this product, as it doesn't do quite what it says on the tin!
I purchased this to watch HD TV channels in the UK (BBC One HD, BBC HD, ITV HD and Channel 4 HD), using my Windows 7 Media Center PC.
There were various issues with Media Center not recognising and finding the x2 tuners on this card and when I finally resolved that issue, there was a more than excessive length of time to tune in all channels (almost 50 mins).
There are attempted fixes available on the Blackgold website, but the issue of Media Center periodically 'losing' tuners is well documented and ongoing, despite these patches.
The worst issue I encountered (and from a google search, so have MANY other users), was the breakup of live tv pictures, every few seconds on the HD channels! This was so frequent as to make them unwatchable.
I emailed Blackgold support, who didn't bother to get back to me - I think enough said!
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6 of 6 people found the following review helpful By TBH on 16 Feb. 2014
Verified Purchase
The reviews on here seem to be polarised between the 5* of the people who don't experience any problems with this card (and yes, I could have joined their merry throng had I written a review earlier), and the 1* from those poor, unfortunate souls who have an issue with the card, and have the misfortune of having to deal with BlackGold Customer support.

The card is good when it works, but then one of the HD tuners stopped appearing. Having seen the troubles people had already had dealing with Blackgold, I went to great lengths to try and fix this myself before contacting them. Uninstalling, reinstalling, trying different drivers, even reinstalling Windows 7 in the end, but nothing worked.

So, I packaged up the card, and sent it back (despite them telling me that they were going to test it and were bound to find that it was fine, as problems with their amazing TV card were *extemely* rare) and waited a few weeks for them to get back to me. Eventually, a brand new card, sealed in its plastic sleeve, arrived through the post, without so much as a covering letter, so I had no idea what the situation was. When I told them I was really after a refund instead of a replacement, I just got another RMA number, with no explanation whatsoever.

At this point, I thought it might be a good idea to give them a call to see what was going on, and this is where the fun started. They have no phone number listed on their website anywhere, which is a bit of a giveaway that they don't give a stuff about actually dealing with the customers who buy their products. They are not listed in the phone book at their offices in Oxford either, which I found staggering. However, I don't give up so easily, and I checked the domain registration information for their website, blackgold.
Read more ›
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