I bought this hoover in March - was initially very impressed - strong suction and nice and compact to store away. Come June; stopped working after 5 minutes of use - left for 15 minutes in case it was due to over-heat - still not working - changed the fuse in the plug - worked again - for 5 minutes only, again I changed the fuse (thinking the other one may have been faulty),and it worked again for only 5 minutes so I checked the dust department and the filters, switched on - and now not working at all.
Contacted seller who advised me it was due to over-heat, so to do as I mentioned above - which I already did; replied to the seller to advise and request an exchange, in fact - I emailed the seller 4 times to request a response and to send out a new hoover - still no response. In the end I contacted Amazon and are currently now waiting for a claim for money back - still nothing heard - over three weeks later.
All the company had to do was to exhange the hoover - as I was without one for two weeks I bought a new one for £85 and am still waiting for my money for the faulty hoover to be refunded - over a week later.
DO NOT BUY FROM THIS SELLER - THEY WILL NOT COMMUNICATE IF YOU RECEIVE A FAULTY PRODUCT.