I do not have any issue with the build 'quality' of this case; yes it isn't a premium product but i bought a cheapo Huawei phone to go in it for my daughter and I think the case is solid and excellent value for under £2 . The case appears durable and i found (at this point - i.e.new) the magnet closure works quite effectively. The pen is rather cheap and naff but frankly i had no intention of using it & the case is still a real bargain without it. Inside the case is a plastic mould for the phone to sit in... it's a snug fit; however, i found the phone sits in perfectly and securely which is what you want from a case. It comes back out ok and the mount is a perfect length. (however, i do wonder if there are different versions of the Huawei Y300 as the screen protectors that also came with it are far too long. I tried to cut them down and after several failed attemps just threw them in the bin. But why one star I hear you call... essentially its as simple as this, the access holes for volume buttons and charging port are on the wrong sides. This means it is impossible to have full use of the phone without removing it from the case. I only got the case to protect the phone from my careless daughter and as it can't offer full acceess and full protection at the same time, it's a complete waste of money to me. Thank goodness is was only cheap, not worth sending back.