I wanted a bluetooth headset that would connect to two phones at once. A work phone (Nokia) and a personal phone (Blackberry). This headset does exactly what is says on the tin. Connected to both phones quickly and with no hassle. Sound quality and volume are ok. No-one has complained they cant hear me clearly. The only complaints I have are that the ear clip is a little flimsy and too loose which can make it difficult to put on your ear in a hurry (I dont like wearing them all the time). Also, the on/off send/receive button has no positive feel to it so you cannot tell if you have pressed it or not. Having said that, I havent had a problem so far. An excellent product for the price.