I have an older car so it does not have all the modcons like bluetooth built in. This is better than a headset as it fits neatly over the sunvisor. It connects to two phones at the same time (multipoint). I use a Motorola and a Sony and it connects with both. I mainly use the voice dialling. It is much better with the Motorola because the phone has speaker independent voice recognition. With the Sony handset I have to record a voice tag and it does not always recognise it first time. Once connected, the clarity is good and I have no problems. My sister, my father and workmates have all bought this device after seeing mine.