I bought this nightlight some months ago, and it arrived broken, with one of the plug prongs completely detached from the rest of the plug. I duly contacted the supplier through amazon to let them know. They took forever for get back to me, during which time I had to purchase another nightlight from a different supplier, as I needed it for a weekend away. After SEVERAL chasers from me, they told me to return the light. I did, at a further cost to me of £3.15 of postage. I let them know, and heard nothing. I chased again - nothing. I finally checked with my bank, who confirmed that the original cost of the light had been returned, but not the postage. I emailed Bargain Warehouse AGAIN - nothing. I have rung them today and spoke to a throughly unpleasant man, who refused to communicate and just kept repeating the same line over and over again - horrible. I am a really decent, trusting, honest person, but unfortunately there are some people/companies out there that are not. I will be contacting Amazon about this, but in the meantime, I hope this review is read and helps others to avoid wasting their money on this rubbish.