I used this book whilst writing my final year dissertation on the post-occupancy evaluation of a naturally ventilated office building.
Each chapter within the book is written by international experts in their field, who describe an introduction to POE, or BPE, performance assessments and some case studies that indicate the performance of buildings from around the world.
I credit this book for increasing my dissertation grade from a pass to a pass with merit. The information contained within was great background on the POE process and history, but also on how BPE has been used throughout the design process and around the world.
The only downside I would say is that some of the case studies are a bit weak - do we learn anything more about workspace performance just because there is a study in Brazil? And some of the questionnaires in the back lack balance for proper, unbiased statistical analysis. That said the book is a treasure trove of info and a must buy for those conducting a study of a building as part of a research study fulfilling part of a dissertation.