- Paperback: 256 pages
- Publisher: Pan Books; New edition edition (8 Aug 1997)
- Language English
- ISBN-10: 0330352059
- ISBN-13: 978-0330352055
- Product Dimensions: 19.2 x 13 x 1.8 cm
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Amazon Bestsellers Rank:
261,494 in Books (See Top 100 in Books)
- #39 in Books > Business, Finance & Law > Management > Management Skills > Assertiveness
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Product Description
Product Description
Takes into account the changes in society since this book was first published. Two new chapters have been added: one specifically dealing with difficult people; and one on establishing good working relationships on the basis of mutual respect.
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