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Assertiveness at Work: A Practical Guide to Handling Awkward Situations
Assertiveness at Work: A Practical Guide to Handling Awkward Situations
Ken Back (Author), Kate Back (Author)
Average Customer Review: 4.7 out of 5 stars  See all reviews (9)
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Book Description
This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management effectiveness. This new edition combines the... Read More

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