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Product Description
Product Description
Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals.
Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation.
About the Authors
Ken and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas.
Ken and Kate can be contacted via their website kenandkateback.com.
About the Author
Ken and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas.
Inside This Book
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews
Most Helpful Customer Reviews
44 of 44 people found the following review helpful
Format:Paperback
I bought this book back in 1991 and must have one of the most thumbed through editions ever! I am a counsellor and have found the material in this book to be invaluable both for myself, and for my clients. It is really clear and easy to read, yet unlike so many self-help books has a depth to it which makes it realistic. There is no 'magic' solution here - the authors honestly talk about the need to practice skills - but there is a hope for anyone who would like to become more honest with others about theirs feelings and thoughts
32 of 32 people found the following review helpful
Format:Paperback
Describes assertive, non assertive and aggressive behaviours. Gives useful suggestions on how to face different situations, explaining in plain English the psychology background of everyday reactions and interactions. The whole subject can easily fall in the 'common sense' category, but this book doesn't. Easy to read. Contains exercises.
54 of 56 people found the following review helpful
Format:Paperback
I am Lucy Barnes-Watson of Patina.co.uk. I am a trainer and personal coach in management, leadership and personal skills. I require two types of books a) "advanced" texts which further develop my own knowledge and skills to become a better trainer. b) "basic" texts which I can give to my "students" to read.
Bearing the above in mind, I have this to say:
This is an excellent first introduction to assertiveness. It is easy to read and covers the basics at the beginning, developing into more advanced usages of assertiveness. A good "first-time" book on assertiveness and one which I can give to my students.
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Most Recent Customer Reviews
Assertiveness at work
This book was recommended to me by a professional coach and I have found it extremely usefull with its common sense approach.
Published 4 months ago by Isa
Best Book on Practical Assertiveness
This was a book I was given as part of a course about 25 years ago and it's been one of my resources ever since. Read more
Published 13 months ago by C. R. Downing
Personal Development must
I am doing a Foundation Degree in Leadership and Management and I have struggled with assertiveness all my working life. Read more
Published on 6 Mar 2010 by Little Moi
Thorough, Clear, Readable and Very Useful
This was recommended to me by a colleague who uses it as her 'bible' when delivering assertiveness workshops for top level public sector managers. Read more
Published on 26 July 2009 by A. Leigh
A straightforward, fuss free practical guide
Although it reads very much like a text book (a very stuffy numbering approach to the various tables was a turn off) and doesn't share an overly friendly or personal tone, it... Read more
Published on 12 July 2009 by Alli
Simple, interesting, and effective
I really like this book. It gives effective, clear guidelines on improving assertiveness. I particularly like the fact that it also explores the psychological factors behind... Read more
Published on 27 Oct 2001 by M. Gandolfo
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