- Paperback: 96 pages
- Publisher: Hodder Arnold; 1st edition (27 Sep 2002)
- Language English
- ISBN-10: 0340849428
- ISBN-13: 978-0340849422
- Product Dimensions: 19.6 x 12.4 x 1 cm
- Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)
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Amazon Bestsellers Rank:
140,722 in Books (See Top 100 in Books)
- #32 in Books > Business, Finance & Law > Management > Management Skills > Assertiveness
- See Complete Table of Contents
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Product Description
Product Description
Demarcation between different layers in an organisation no longer prescribes the type of communication permissible. This breakdown in structure means that we have to be equipped to deal confidently with everyone, including the MD. This book offers you the tools that will enable you to: Say what you mean when you mean what you say Develop a winning personal strategy Build your confidence and self-esteem Determine how you are perceived This book has been fully revised for the 2002 In a Week relaunch.
About the Author
Dena Michelli is a human resource consultant specialising in personal and professional development at senior levels within multinational organisations. She has worked in many cultural settings and bases her approach on the release and leverage of natural intellectual and behavioural talent.
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Customer Reviews
Most Helpful Customer Reviews
a great little book thats not too long but really outlines key things and steps you can take to improve your assertiveness...probably best read a few times over to help things stick but definitely worth buying!
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