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Assertiveness: How To Be Strong In Every Situation

Assertiveness: How To Be Strong In Every Situation [Kindle Edition]

Conrad Potts , Suzanne Potts
4.5 out of 5 stars  See all reviews (59 customer reviews)

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Product Description

Product Description

How to overcome challenges with confidence

No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and – if we want to be as happy and healthy as we can – we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance.

This book is a roadmap to help you navigate your way through those challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny.

  • Written in an approachable style which posits practical solutions to a range of universal problems
  • Deals with assertiveness in business, family, social situations and all areas of life
  • Covers topics like ‘dealing with your boss’, ‘dealing with finances’, ‘asking for a pay rise’, ‘saying no at work’

From the Back Cover

Time to put your foot down You don′t have to be pushy to get what you want. There are simple ways to assert yourself that will make you happier, healthier and more successful. Assertiveness is about seeing the other person′s viewpoint and being prepared to listen. The more flexible you are, the more choices you have about how you relate to others, and the more opportunities you have to resolve conflicts. Packed with practical tools and techniques for dealing with a whole host of situations in work and life, you will learn how to: Get the respect you deserve at work, deal with your boss and say ′no′ Get the best out of the people you work with Handle difficult behaviour and cope with conflict Be self–assured in meetings and presentations Deal with your family, friends and neighbours, and challenging social occasions Get the service you deserve from retailers, trades people and public services Sustain your assertiveness and maintain your wellbeing and balance Don′t be a push over – learn how to make your voice heard and deal with any tricky situation with self–assurance and confidence.

Product details

  • Format: Kindle Edition
  • File Size: 723 KB
  • Print Length: 238 pages
  • Publisher: Capstone; 1 edition (27 Mar 2013)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B00C3LZT8M
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (59 customer reviews)
  • Amazon Bestsellers Rank: #39,091 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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More About the Author

Conrad is a psychologist and a corporate training consultant. He is particularly well known for his one to one coaching at senior level and building world class teams.
He is founder member of TeamSkills; a network of management and leadership consultants dedicated to the development of Organisational development, leadership and team working. TeamSkills had been established for 25 years and has helped literally hundred of companies turn ideas into action.

Conrad has appeared in a number of training videos associated with team building, leadership and assertiveness.
He both appeared on and was the "residential psychologist" on the original Pop Idol series and helped select the members of the band, Hear Say.
Conrad has been a regular counsellor on ITV's, Sunday Morning Live.

Customer Reviews

Most Helpful Customer Reviews
16 of 16 people found the following review helpful
3.0 out of 5 stars Helpful but lacking 11 Sep 2013
By xenofan VINE VOICE
Format:Paperback|Vine Customer Review of Free Product (What's this?)
I'm 50-50 on this book. I did like the layout and the book did seek to cover many areas of conflict including work and friendships as well as personal relationships. On the down side, however, I felt the advice given was rather naive in places and assumed everyone was really nice and reasonable if you only stood your ground and reasoned with them! I liked the scenarios where the issues were dealt with through face to face conversations I just found that the people I deal with do not respond in such idealistic reasonable ways as those in the book. A good idea and helpful in places.
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5 of 5 people found the following review helpful
5.0 out of 5 stars Excellent Read Into Assertiveness 28 May 2013
Format:Paperback|Vine Customer Review of Free Product (What's this?)
It can be difficult to know when you're being assertive or not can't it? I know this myself, and that is why I chose to read this book: so I know what I am doing the next time I need to negotiate, or make my point heard.

At times I was slightly getting annoyed when I was losing arguments with people, and this was in itself annoying; but after reading Conrad and Suzanne's book, things were clearer. There are exercises where you test out what you've saturated from the book, and see how you get on. You can even keep a log of what you've done.

Some of the sections in here are invaluable; like the win-win scenario. This is where both parties don't feel like they're losing out. There is also a great part on communicating assertively, so you can make your point heard rather than looking like a mad man or woman. There are also sections on how to gain respect at work, from others and get the best out of others. This is going to be invaluable if I ever make management material.

I think the key to this book getting five stars for me is the sections on family, friends and neighbours. At times I have had trouble with all these categories for one reason or another, so it is nice to find a decent write up on what you can do to make both parties win, or just feel not too bad for losing. There's also a lot on dealing with conflict, which surprisingly a lot of people cannot do, or simply avoid. This might be due to issues in the past where they've been enthralled by conflict.

This book is good, it's not claiming to be an ultimate book of assertiveness and speaks to you in a very professional tone. The text is not too challenging either, so it is easy to understand.
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7 of 7 people found the following review helpful
3.0 out of 5 stars Good book. Shoot the production manager! 1 Sep 2013
Format:Paperback|Vine Customer Review of Free Product (What's this?)
If I were the Potts I would be taking quite an assertive stance with the publishers of this book, who have turned what is obviously a well-written and informative script into a poorly produced nightmare. The charts are all over the place, and often run on from page to page. Key facts that need highlighting are lost in the text. Diagrams are scant and humourless. As most books on assertiveness contain pretty much the same material this poor production will make the difference between customers buying this one or another. As it stands the book looks like one you might be handed free at the end of a course rather than one you would buy.

One thing I particularly like about this book is that it contains many workplace issues, including when to stop trying to negotiate, and how to be assertive in meetings. Very useful.
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5 of 5 people found the following review helpful
5.0 out of 5 stars Very useful and readable... 9 Aug 2013
By Stella TOP 500 REVIEWER
Format:Paperback|Vine Customer Review of Free Product (What's this?)
I rarely read self help books. Not because I don't think I have anything I could use a little help with now and then, it's more because most of the self help books I've come across only ever have a few tiny sections that are applicable to whatever thing I have issues with. It's a slog through some of them to get to the pertinent bits. This book doesn't suffer from any of that though. Personally I found it really interesting and very readable, whether from start to finish or dipping in and out of the sections out of order.

Although I consider myself to be fairly assertive already I felt that there are always lessons still to be learned and anything that I can use to improve this area is welcomed. Sections deal with most aspects where assertiveness can be beneficial, whether it be making friends, job interviews, dealing with complaints, confrontations...almost any situation can be applied to the advice given or tailored to specific scenario's and I can't find fault with any of the book.

Good, sound advice, easy to digest, practice exercises, checklists, self analysis, situational examples - it's all here if someone wants to put in the time and effort to learn from it.

I think this is a really valuable resource for anyone, whether they already have some assertiveness skills and want to improve or are starting from scratch to build up assertiveness and looking for a total 'how-to'. It's all here.

Super book!
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2 of 2 people found the following review helpful
5.0 out of 5 stars Some good ideas 19 Oct 2013
By Sally Wilton VINE VOICE
Format:Paperback|Vine Customer Review of Free Product (What's this?)
I have a problem with assertiveness despite having been the MD of a company. I often don't assert myself right from the start, assuming that people will know, leading to misunderstandings and people taking advantage of the situation leading to me erupting in anger when things go wrong. I was therefore pleased to get some ideas from this book on how to deal with each issue before things progress too far. The writer goes through various scenarios describing how to assert oneself and how not too.

Seems that there are 3 sorts of people. Those who are walkovers, those who are too aggressive and those who assert themselves. We are mostly a combination of all 3 but have to think carefully how to word things before confrontation rears it's ugly head.

Some good ideas and a book to return to every now and again to remind oneself on how to handle people.
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Most Recent Customer Reviews
4.0 out of 5 stars Some good tips and I guess should be referred to from ...
Interesting read. Some good tips and I guess should be referred to from time to time as the assertiveness levels appear to be improving.
Published 5 months ago by Bonzo
4.0 out of 5 stars If you were to buy just one book on the subject, you should consider...
Management self-help books are 10 a penny and often banal. So a book on how to be more assertive at work can't help but recall the customer asking the bookshop assistant to direct... Read more
Published 7 months ago by Roger Sharp
5.0 out of 5 stars Very well written and useful in my sitaution.

How to be strong in every situation by Conrad and Suzanne Potts.

The book. Read more
Published 9 months ago by RJP the Book Boy
4.0 out of 5 stars Comprehensive and easily read
The book is divided into two parts, the first examining what assertiveness is and how to create it where it is absent in your psyche, and the second examining how it may be used in... Read more
Published 10 months ago by Adam Smith
3.0 out of 5 stars Assertiveness: How To Be Strong in Every Situation
There is no Win - Win situation. If there is, the world would be at peace. There is Win - lose.
Published 10 months ago by Margaret Serwah
5.0 out of 5 stars good stuff!
Now this book grabbed me from the very beginning. It is a hands on, practical guide to being assertive (without giving offence) that even the most timid walkovers in society should... Read more
Published 10 months ago by J. Turner
4.0 out of 5 stars Solid, if a little lacking in inspiration
I think this book provides a good grounding in the theory of assertiveness and give some good advice on putting things into practice. Read more
Published 11 months ago by Lendrick
2.0 out of 5 stars Lots of work advice but little else
I didn't find this book to be very useful. There were lots of examples of situations but they really are from the point of view of someone who works in an office or business... Read more
Published 11 months ago by Amazon Customer
4.0 out of 5 stars A Curio - A Fairly Useful Self-Help Book
It seems like half the world is too pushy, while half the world is scared to ask. We have a saying in the north-east (although I'm sure there will be regional variations): 'Shy... Read more
Published 11 months ago by G. J. Oxley
5.0 out of 5 stars Five star book
The authors define Assertive as "a behaviour that seeks to achieve a win-win: a satisfactory outcome for both parties" and they contrast that with aggression an I win you lose... Read more
Published 12 months ago by Ms. C. R. Stillman-lowe
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