- Paperback: 96 pages
- Publisher: Chartered Institute of Personnel & Development; New edition edition (1 Nov 1998)
- Language English
- ISBN-10: 0852927681
- ISBN-13: 978-0852927687
- Product Dimensions: 19.2 x 12.6 x 1 cm
- Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 905,056 in Books (See Top 100 in Books)
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Product Description
Product Description
"Asking Questions" will help you ask the 'right' question to elicit a useful response. All managers need to hone their questioning skills, whether interviewing, appraising or simply exchanging ideas. This book offers guidance and helpful advice on: using various forms of open question - including probing, simple interrogative, opinion-seeking, hypothetical, extension and precision; encouraging and drawing out speakers through supportive statements and interjections; establishing specific facts through closed or 'direct' approaches; avoiding counter-productive questions; and, using questions in a training context.
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Customer Reviews
Most Helpful Customer Reviews
In searching for literature on questions for a research project,I found this book very useful as an introduction to the subject. I hope the Chartered Institute of Personnel Management keep this title going.
Faced with complex situations in managing, asking questions is often the only way to open up thinking and is often more useful than the many models and methods which form the teaching of management.
Geoff. Mason
Faced with complex situations in managing, asking questions is often the only way to open up thinking and is often more useful than the many models and methods which form the teaching of management.
Geoff. Mason
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