In this short, introductory manual to Appreciative Inquire, AI professionals Cooperrider and Whitney use actual business stories to present the processes that underpin this positive approach for relating to change. As the authors tell us and the name implies, the AI process starts with an appreciation for the positives (strengths and best practices) of what has been and what is within the current situation - the Discovery Phase. Then it moves into the visioning step - Dream Phase, to declare the potential or purpose from the change. The third step in the process calls for the articulation of an organization that can call upon the strengths and realize the dream - Design Phase. This step is followed by the actions to strengthen the capability of the system to sustain ongoing positive change - Destiny Phase.
After reading the book, it seems to me that an unstated purpose of this manual is to demonstrate to business readers, the performance improvement power of a process that is often thought of as being more applicable to spiritual inquiry than as a tool for the secular environment: And why not? The process requires a systemic analysis, the mobilization of all stakeholders and the tapping of their positive energy; rather than playing to their worst fears. It is a relational process, allowing people to be heard, to think big picture (dream), and to choose to contribute toward a positive change - all requirements for a successful performance improvement process. If you are not familiar with AI, or if you think AI is only useful to answer the question, "What is our spirit calling us to be?", give this book a quick read. Dennis DeWilde, Author of "The Performance Connection"