Appreciative Inquiry is a way of seeing and being in the world. ... Appreciative Inquiry applied, whether as a planning process or an evaluative process, becomes empowering and life-affirming in any human system. (page 191) The key to sustaining the momentum is to build an "appreciative eye" into all the organization's systems, procedures, and ways of working. (page 152) AI is not simply a tool ... it is a total way of being/working.
As an organization consultant I am interested in three things when learning about and considering adopting an approach or methodology: what are it's theoretical basis, fundamental assumptions and beliefs, basic process, and application to different types of organizational situations. Watkins and Mohr have written a book that offers all three. The opening two chapters ground Appreciative Inquiry in the history of the OD theory and method and clearly explain the core principles and generic processes of AI. The subsequent chapters each focus on one of the five generic processes plus evaluation. Each chapter explains one process in detail, illustrating it with two case examples. The combination of grounded theory and practice facilitates understanding, imagining, and applying. The examples are drawn from different consultants, types of organizations, and focuses of interventions, all of which support a rich understanding of the potential of this approach.
My one wish is that chapter 8, "Finding Innovative Ways to Create the Preferred Future" be expanded. I wanted to read more about an appreciative approach to the Destiny Phase, the most complex part of any change process.
Watkins and Mohr are generous with their knowledge and experience, offering the experienced practitioner enough to begin working from an AI perspective.
This book plus the more academic, Appreciative Inquiry: Rethinking Human Organization Toward a Positive Theory of Change, edited by David L. Cooperrider, Jr. Sorensen Peter F., Diana Whitney, and Therese F.Yaeger, are an excellent package for understanding Appreciative Inquiry: how it developed, its current practice, and directions for future development.