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Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development [Paperback]

Sarah Lewis , Jonathan Passmore , Stefan Cantore
5.0 out of 5 stars  See all reviews (6 customer reviews)
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Book Description

3 July 2011 0749463554 978-0749463557
Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied by combining the skills, perspectives and approaches you will learn to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management practice show the value and effectiveness of the processes and how to promote, create and generate such conversations yourself. Written in jargon-free language, this is an excellent resource for you to discover the benefits that conversational techniques can have on your organization and its performance.

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Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development + Positive Psychology at Work: How Positive Leadership and Appreciative Inquiry Create Inspiring Organizations
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Product details

  • Paperback: 232 pages
  • Publisher: Kogan Page (3 July 2011)
  • Language: English
  • ISBN-10: 0749463554
  • ISBN-13: 978-0749463557
  • Product Dimensions: 15.5 x 1.5 x 23.5 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: 48,469 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

"This book explains how AI works and how to use it to deal with common organizational challenges. The first part of the book contrasts the view of organizations as machines with the alternative perspective of organizations as living systems capable of using imagination and positive emotional energy to produce change....The book includes an annotated list of websites for discussion groups, online spaces, and consultancies." - Book News, Inc.

Book Description

Appreciative Enquiry for Change Management explains the theory and practice of AI, World Cafe, Open Space and other conversational approaches for facilitating organizational development (OD).

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Most Helpful Customer Reviews
4 of 4 people found the following review helpful
5.0 out of 5 stars a useful book and good read 26 Mar 2008
Format:Hardcover
This is a great book and would be very useful to people interested in conversational and strengths based approaches to change. Although the title focuses on Appreciative Inquiry in fact the book covers much more ground than this.

I particularly liked how the authors managed to give useful practical guidance as well as clearly explaining the theory underpinning the approaches. I found the first three chapters particularly helpful, and they've already influenced how I've explained my approach to new clients.

The book felt very familiar somehow, a bit like a new friend that you discover you have lots in common with, but also stretches you a bit. I have really enjoyed discovering it, returning many times to my favourite parts for ideas and inspiration. It's full of both.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Very practical and extremly useful guidebook! 18 Mar 2008
Format:Hardcover
As a beginner in this rich world of positive change management (or an 'AI child' as referred to in the book), I found the book to be an incredibly enriching and useful collection of best practices shared by those who have been there, done that and even bought the t-shirt!

The rich experience of the authors and their practical knowledge of applying AI to various situations is very evident. The book includes both theory and practical application of AI as well as excellent case studies which help connect the knowledge of AI with the 'real world'. The book is written in a very open way and the authors seem keen to share their 'secrets of the trade' with others. Thank you!

My only challenge with the book was that it is so packed with great ideas and useful tips that I will probably have to refer back to it as I can't possibly absorb all at once. Trying to take it in as much as possible may slow down the pace of reading. Either way, you will learn a lot!
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1 of 1 people found the following review helpful
5.0 out of 5 stars Great book! 5 Jan 2008
Format:Hardcover
This is a great book, whether your interest is in Appreciative Inquiry, or in change management generally- the book has something to offer. The writing style is very energetic, and gives you the enthusiasm to think about how you can use this method within your own client organisations. I felt a lot of resonance of some of the case studies described with situations I am working through, and the processes described give a very 'real' feeling to how this method can be used.

After reading the book, I had more confidence in offering a different perspective on change to both fellow consultants, and those from my client organisation. Tapping into the collective wisdom contained within the book shows you a whole world of change that isn't built on the usual process, or machine based model.

I would recommend this book to practitioners from all disciplines working on or within change management projects, whether in their own organisations, or in client organisations.

Buy it - you won't be disappointed!
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