It said it was sent by royal mail 1st class and should be received today. My sister ordered it off Play.com yesterday too. Post lady has just been: sisters FIFA is here. Mine isn't. Definitely using play.com from now on, im so annoyed.
I just went on the 'Amazon Chat' and spoke to someone who said that the order is due today but towards the end of the day (as late as 7pm). If I had known this I wouldn't have paid for 'on the day release'! Definitely play.com from now on! But if anyone else is unsure, go on the chat and ask them where it is as they have more specific delivery times.
I'm suppose I get it on release day too, but nothing showed up yet. So I sent them an email asking where is my package (as simple as that).. They decided to refund me the money (without taking my permission, and trying to get away from their failure to deliver).. I'm unhappy with this level of service and would have preferred a better response or initiative to correctively resolve the issue.. They didn't even ask me to wait for it or expect a late delivery!! Outrageous!!!
They still haven't told anyone what went wrong, and why so many customers didn't receive their copies yet.. Amazon has some serious explanation to do..