this software is quite good on the surface but the technology used within isn't up to scratch, certainly not enough for it to be "Complete Animation for Professionals and Digital Artists" as the box claims.
much of the inadequacy will represent itself as a missing option, or something that can only be attained by downloading extra tools which have been created by users rather than being pre-installed.
the major problem being the masking technology adopted isn't accurate.
there is an update which reports to fix the masking "bug" but rather than fix it the update just sort of moves it around a bit, so the bug just displays in a different way. very annoying.
i've never encountered this problem with masks in other programs so wasn't aware that it might be an issue, i've written to the techy bods explaining the situation and i got a reply that says basically as far as they're aware it is fixed so the problem no longer exists and fixing it again will unlikely be happening: as it is i'm using 8.0 as the masking problem with that is less obvious when worked at in certain ways.
if you do use bones and masks then it's likely you'll be spending hours trying to rearrange the vectors so they appear in the correct place between frame zero bones and images.
also, if i were to read "complete" then discover it doesn't support animated gifs i'd be a bit upset about that.
it supports avi files on windows but not mac, but that's not really so much an issue maybe.
if i were to recommend something similar i would say Anime Studio Pro 7 is probably a safer purchase, i say this because i've discovered through reading and communicating with others these past weeks that this "bug" was never an issue before 8.
i've never used version 7 so can't say for sure, a lot of the people at the forums seems to think this sort of thing is just one of those challenges that you need to work-around, so if you do like a challenge and don't mind wasting your time and money too much then by all means buy it.
another thing whilst i'm on one, i don't find having to double click an option every time i want to select it as a fun thing to be doing, and why would you want to hear the error signal every time you render a preview?
yes, lots of puzzling mysteries to be discovered...
hoping it's just because it's still infantile but not holding my breath waiting for a useful update.
as far as smithmicro appear to be concerned, if it's been successfully installed then it works and if you're having problems with it then this can be resolved by asking someone else. they first sent me a link which directed me to a site that has extra tool on it, "handy" i thought, well that was until i installed the tools and discovered they just created there own error messages.
i should also mention that this software loves outlines, so if you're making something without outlines you'll find that you'll have to turn off the line after creating each vector unless you create the vector with the shape tool, in this case you'll have to option to click the box off for creating new shapes with lines.
bottom line, if you don't use masks: 6/10, if you do: -5/10, i haven't used version 7 but it's got to be better than this, if i could also get the time back that is spent trying to learn how to get around these issues i'd happily revert.