Before purchasing this phone I contacted Amazon regarding a review I had read, by someone else, who said that the lead for connecting the phone to the line was foreign and would not fit, and he had a lot of trouble sorting this. I asked for some information on this but the reply from Amazon was unhelpful. I therefore took a chance and ordered it. Wrong decision!! It had to be returned. I do not understand why this is for sale, without this information included in the description. It would save the problem in having to return it.