34.99
Dispatched from and sold by Asurion
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You qualify if:

A Kindle Paperwhite has been shipped to you in the last 30 days, or a Kindle Paperwhite is in your basket.

The Warranty + Accident Protection & Theft Cover is only available to U.K.-based customers.
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3-Year All-New Kindle Paperwhite Protection Plan with Accident & Theft Cover, UK customers only

by Canopy
3.8 out of 5 stars  See all reviews (28 customer reviews)
Price: 34.99
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In stock.
Dispatched from and sold by Asurion.
  • Protection from theft and accidental damage such as drops spills or cracked screens
  • Extended mechanical and electric coverage to pick up where your manufacturer's warranty ends
  • Make up to 3 claims over 3 years
  • Available for UK customers only on Kindles purchases from Amazon.co.uk or from authorized offline retailers within the last 30 days
See more product details
Compatibility
This product is designed to fit All-New Kindle Paperwhite. (Not for Kindle Paperwhite - previous generation and Kindle)

Frequently Bought Together

3-Year All-New Kindle Paperwhite Protection Plan with Accident & Theft Cover, UK customers only + Moshi AirFoil Screen Protector for Kindle Paperwhite/Kindle/Kindle Keyboard (Pack of 1) + Kindle Paperwhite, 6" High Resolution Display with Next-Gen Built-in Light, Wi-Fi
Price For All Three: 161.98

These items are dispatched from and sold by different sellers.

Buy the selected items together


Product details

  • Boxed-product Weight: 100 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Item model number: 205b
  • ASIN: B00DQGCC6U
  • Date first available at Amazon.co.uk: 26 July 2013
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (28 customer reviews)
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Product Description

Product Description


Canopy logo

 

Why pay for a replacement when you don’t have to?

Get a Canopy Kindle Protection Plan


Coverage includes Free replacement, and No deductibles

What's Included:

  • Drops, spills, and cracked screen coverage (Accidental Damage from Handling).

  • Theft coverage.

  • Mechanical or electrical breakdowns after the expiration of the manufacturer’s warranty period.

  • Battery replacement coverage (if the maximum charge falls below half of the original potential).

  • 2-way shipping.

  • Zero deductibles.

  • See the full terms and conditions for complete details.

Canopy Coverage

3 Years of Drops and Spills Coverage (ADH) & Theft Coverage for your Kindle
We all know accidents happen. With the 3 Year Plan that includes coverage for drops, spills and cracked screens (ADH), along with theft cover for your Kindle, your product is protected from the date of shipment in the event it breaks or is stolen.*

For example:
  • It is knocked off a nightstand
  • You spill water on it
  • It is stolen

Advance Exchange:

Broken Devices: Canopy will ship a replacement Kindle to you (your replacement will be a same model Kindle that has been refurbished to manufacturer’s standards). You will also receive a pre-paid shipping label to send back the damaged Kindle to the depot. A valid credit card is required on file to process an advance exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device, not to exceed the original purchase price.*

Stolen Devices: If your device is stolen, you should notify the police in the country it was stolen within 48 hours (or as soon as reasonably possible, if it is not possible to do so within 48 hours) and obtain a police crime reference number. When you call to file your claim, we will first verify this crime reference number, and then we will ship the replacement device.

Please read the terms and conditions for complete details.



Coverage Chart


From the date your Kindle is shipped Year 1 Year 2 Year 3
adh

Accidental Handling

Damage from drops and cracked screens
spills

Accidental Spills

Liquid damage
spills

Theft

Coverage for a stolen device
battery

Battery Charge Failure

If maximum charge falls below half the original potential
breakdowns

Breakdowns

In mechanical and electrical
Covered by manufacturer
defects

Defects

In material and workmanship
Covered by manufacturer
For more details, see the Legal Guarantee and the Kindle Manufacturer Warranty.


Here's How Your Canopy Plan Works

     
Shopping Cart   Simply add a Canopy Protection Plan to your shopping cart and check out! You will receive an email confirming your purchase. If you ever need to make a claim just follow the simple steps below.
     
Start a claim by calling
0800 496 4204, 7am to
9pm, 7 days a week, or
email us at: canopy@amazon.co.uk
We send your
replacement Kindle and
a pre-paid label for
shipping the broken one
(unless device is stolen).
Return the damaged
Kindle within 30 days
so we don’t bill you
for the replacement.
 

Great Plan Features

  • Great Value
    Canopy provides you 3 years of drops, spills, and cracked screen (ADH) protection for your Kindle. We even protect you from theft!
  • No deductibles
    You never have to worry about any deductibles with Canopy. We even pay for the shipping on claims!
  • Cut the Paperwork
    Your Kindle is automatically tied to your plan purchase. There is no additional registration that is needed.
  • Cancel Anytime
    You can cancel your Canopy Protection Plan by calling Canopy at 0800 496 4204 or email us at canopy@amazon.co.uk. If you cancel this plan within the first 90 days after purchase you will receive a full refund of the price of the plan, provided you have not made a claim. Otherwise, we will calculate the pro-rated premium for the period less any claims that have been paid.
  • No-Cost Transfer
    If you sell the Kindle or give it to someone as a gift, you can transfer the plan at no cost.
 
With over 250 million
service contracts in effect,
our customer rating
represents a lot of
happy people.
 


What To Expect After Purchase

Upon plan purchase, you will get an email containing your Certificate of Insurance along with your terms and conditions. This is your official confirmation of your purchase. We will also send you a welcome letter and a paper copy of your terms and conditions via mail, the combination of which is your insurance policy.

For device preorders, you plan starts the date your product ships from Amazon and we will mail your insurance policy after your Kindle ships.

For Kindles purchased on Amazon.co.uk
Your protection plan lasts 3 years from the date your Kindle ships. The Term of this plan will be extended by an additional two (2) weeks to allow for product delivery.

For Kindles purchased at an authorized retailer other than Amazon.co.uk
Your protection plan lasts 3 years from the date you purchased your Canopy Protection Plan.

For free phone assistance, please call 0800 496 4204 from 7am to 9pm, 7 days a week, or email us at canopy@amazon.co.uk.


*Limitations and exclusions apply. See terms and conditions for details.

  Return Shipping
Included



Legal Disclaimer

The 3 Year Canopy Protection Plan for Kindle is only available on a Kindle that has been purchased within the last 30 days on Amazon.co.uk or at an offline retailer, and is only available for customers who are residents of the United Kingdom. This Canopy Protection Plan is 100% underwritten by Liberty Mutual Insurance Europe Limited, who are authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority (no. 202205). See the following Terms and Conditions for complete details:

Consumer Rights for Faulty Goods

Your Kindle comes with a one-year manufacturer's warranty. If you are a consumer, you will also have consumer rights and this 3 year protection plan with Accidental Damage from Handling (ADH) and Theft Protection is provided to you in addition to these rights, and does not prejudice your consumer rights in any way. However, your consumer rights do not include protection for accidental damage and theft cover. For more information on your consumer rights for faulty goods, click here.

Legal Disclaimer

Canopy 3-Year Warranty + Accident Protection & Theft Cover for Kindle is only available on a Kindle that has been purchased within the last 30 days on Amazon.co.uk or at an offline retailer, and is only available for customers who are residents of the United Kingdom. See the following Terms and Conditions for complete details:

Consumer Rights for Faulty Goods

Your Kindle comes with a one-year manufacturer’s warranty. If you are a consumer, you will also have consumer rights and this 3-year warranty is provided to you in addition to these rights, and does not prejudice your consumer rights in any way. However, your consumer rights will not include protection for accidental damage. If your Kindle is faulty you may be entitled to claim a free repair or replacement from the retailer. For more information on your consumer rights for faulty goods, click here.



Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
40 of 41 people found the following review helpful
By Parent
Verified Purchase
Whatever you do, do not purchase this as part of a present - it is a nightmare.

Bought this along with a Kindle as a present for a 70th birthday. Received an email a few days later stating 'you should, by now, have received your policy'. I hadn't. I called up. I was told it would be resent. Received another email saying 'you should, by now, have received your policy.' I still hadn't. I called again. They apologised and said there'd been an error and the policy would be sent after the Kindle was despatched. It wasn't (despite another, identical email). I called again. I was told it would be resent. Guess what? Email but no policy. I called again. The call took over half an hour. The upshot is that the policy cannot be sent until the Kindle is registered. The policy is in my name. The Kindle will be registered in someone else's name as it is a present. At this point it can be transferred, but only if the Kindle owner and policy holder call together. This is somewhat problematic as we live 250 miles apart. Suggested solution was that we call during the birthday meal when the present will be handed over. Unsurprisingly, this won't be convenient and doesn't seem at all appropriate. As yet unresolved, despite the fact that I paid for the policy a month ago and the 3 years is ticking down. Meanwhile I keep being sent automated emails confirming that I should, by now, have received my policy.

This company is an arm of Amazon. I have previously bought Kindles as a present twice. Both times I also purchased Square Trade warranties. All worked well but Square Trade seem to have been ousted in favour of these in-house jokers. This whole process has been amateur in the extreme. Immensely frustrating. Be warned.
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6 of 6 people found the following review helpful
2.0 out of 5 stars Insurance costs money 1 Jan 2014
These sort of policies are never a good idea as the cost is a too high percentage of the cost of the article purchased. Unless you are a very unlucky person just be "self-insured", or consider incorporating gadgets like the Kindle in to your house contents insurance.
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7 of 8 people found the following review helpful
1.0 out of 5 stars Too pricy for what they offer 2 Feb 2014
Verified Purchase
Paying close to 1/3 of the price for only three years of protection is not the best deal. Plus they never replace it with a new one rather with someone else's kindle that was faulty and they repaired.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Protection for Kindle 9 Jan 2014
Verified Purchase
How do you rate an insurance policy until you have to make use of it but it appears to cover everything you may need in a policy.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Protection plan 5 Jan 2014
By baldy
Verified Purchase
Purchased this with the paperwhite I bought for the wife at Christmas, I've got a similar plan for my kindle which I bought at PC World so I know how good it is.
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4 of 5 people found the following review helpful
5.0 out of 5 stars Paperwhite Protection Plan 14 Nov 2013
Verified Purchase
The easiest thing is to damage, lose or have the Kindle Paperwhite stolen. Having insurance gives me peace of mind.
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3 of 4 people found the following review helpful
5.0 out of 5 stars Excellent Value 5 Jan 2014
Verified Purchase
Everywhere I go my kindle goes, Quite often having a coffee before shopping, out comes the kindle, Waiting for the Mrs while she window shops........Its nice to know its insured.....Its, "my precious", LOL.
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5.0 out of 5 stars Great Cover 15 Mar 2014
Verified Purchase
The cover it provides is Brilliant and although it is new to me a friend as it and recomended i take it out as they used it a couple of times and said it was superb
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Most Recent Customer Reviews
3.0 out of 5 stars PROTECTION pLAN REVIEWED
Impossible to say if Kindle Protection Plan is suitable, until a claim has to be made. At present it seems to adequatly cover what is required
Published 1 month ago by maggie
5.0 out of 5 stars Peace of mind
Great value for money. Hope I don't have any problems with my Kindle, but if I do, I've now got some piece of mind.
Published 1 month ago by Len
4.0 out of 5 stars an insurance worth having
the protection plan is very comprehensive and gives you peace of mind for an item you are pleased to own and want to look after and at a very reasonable price .
Published 1 month ago by Marlene carter
4.0 out of 5 stars It makes the reading of ebooks a lot easier no accidental jumping...
It makes the reading of ebooks a lot easier no accidental jumping forward or backward. also it makes the jumping to bookmarks a lot easier
Published 2 months ago by P. Sproson
4.0 out of 5 stars Extended warranty
The actual length of the warranty is only 2 years as I have a 1 year warranty on the kindle. I hope never to have to use it but, having had to replace a previous kindle under... Read more
Published 2 months ago by Suzi Q.
5.0 out of 5 stars Protection Plan with Accident and Theft cover
Hopefully I will never need this product, but as with all insurances the peace of mind is what you are actually purchasing. Read more
Published 2 months ago by Martin Johnson
5.0 out of 5 stars great value protection for kindle
If it lives up to its promise great ,the protection plan will offer peace of mind although I HOPE i will never be in the position where I will have to find out
Published 2 months ago by david shilton
1.0 out of 5 stars Unclear Amazon terms
20% discount was offered for purchasing two accessories to the Kindle: this protection plan was listed along with other accessories in the 20% offer. Read more
Published 3 months ago by Damian
3.0 out of 5 stars Not used the insurance yet but customer service very efficient
Having previously had 2 screens cracked, I decided to take out insurance on my son's new Paper White. Read more
Published 3 months ago by MJ King
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