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65 of 70 people found the following review helpful
on 22 June 2012
Well, first things first, the computer took about a month to reach my house because it was sent from Germany to Ireland. It went from Germany to China (?) from China to the UAE (!) then back to China (seems like it forgot something) then back to Germany (no place like home!) and then to Dublin, Shannon and, finally Cork (This computer has seen more of Ireland than me!)

When I finally received it, I started having problems from the moment I got it out of the box. BSODs everywhere. They seemed to be caused by either the GPU or the motherboard. I called Alienware and they sent a "tech". I say "tech" because he had no bloody clue about the computer: he repaired it looking at an instruction booklet. He changed the mobo and the GPU (causing a POST error in the process) and then the screen. This solved nothing.

After that, I held to the computer for several months, enduring the BSODs, but they started becoming more frequent, until I couldn't stand it anymore and called Dell/Alienware. After much begging, they took the computer for repairs and changed the motherboard AGAIN. Unsurprisingly, I started having BSODs less than two days after receiving the computer.

Fed up, I called Alienware and asked for either a swap or a refund. They won't have any of that. They are offering to """repair""" the computer again (I bet they will change the mobo, that would be something new!). So, I have a piece of overpriced junk, that can't be repaired and won't be swapped or refunded. Avoid Alienware: they're the Nickelback of the computer world. Sager, Novatech or even ASUS or MSI are probably much better and less overpriced.
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48 of 56 people found the following review helpful
on 9 June 2012
Ok, I'm not an expert of the computer technology stuff. But I ordered this laptop two weeks ago. It came today. I checked the system. It is Intel i7 -3610QM CPU, RAM Installed memory 8GB (NOT 16 GB), storage space 750 GB (NOT 1.5 TB), and there is a DVD driver (no blu ray driver). The plug is not in UK form, maybe American or Chinese form. When I was buying this, it was 1700 pounds, and it said it would come with a colour printer, which I DID NOT recieve. Other than all of those, the laptop seems pretty cool playing with. So one star off for each lie the seller told us!
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2 of 2 people found the following review helpful
on 2 December 2014
Avoid!

Awful laptop - very cheaply built and breaks down all the time - had mine for 5 months and already needed several new components and repairs.

There are much better laptops for less money that are much more reliable
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6 of 8 people found the following review helpful
on 30 October 2014
i bought this hoping to have a high end gaming laptop. Instead i got a glowing ufo with alien face motifes. When i took it outside the general public started to panic, the army showed up with tanks and started taking aim....now im dead and noone misses me. I wish alienware didnt feel the need to make their laptops look like fairground attractions
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5 of 7 people found the following review helpful
on 2 December 2014
Was delivered after nearly 5 weeks, only had 8GB of RAM installed, security seals broken, and second hand batteries. Unplugged battery life of about 30mins. Continual crashes caused by overheating, and after finally getting so frustrated that I started a clean build on it, found that the Motherboard had been installed by drunken chimps, RAM was also secondhand, lots of poorly soldered connections. Undoubtedly the biggest chunk of s*it i've ever handled. AVOID AS IF EBOLA.
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32 of 45 people found the following review helpful
on 14 September 2014
i stole my mum and dads money to buy this computer and ran away. now i have no where to live and this laptop is about to die. im sitting in a cafe on my own. help me
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3 of 4 people found the following review helpful
on 15 November 2014
woah ! What the .... This is way over priced
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2 of 4 people found the following review helpful
on 31 January 2015
The specs that this machine arrives with WILL NOT be suitable to play games on and as for the price its absolutely ridiculous much better to pay a £1000 and have a good desktop rig after all this thing is too heavy to carry about and battery life is measured in minutes unless plugged in
Avoid this like the plague
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12 of 21 people found the following review helpful
on 31 October 2012
Don't but a overpriced Dell, are You MAD, This Dell is a Joke at the Price

I went for the XMG P722 17.3" Pro Gaming Notebook for £1760 after a lot of study on Custom Builds, Company has a Good name

Display
1 x 17.3" (43.9cm) Full-HD 1920x1080 Matte £0.00

Graphics Card
1 x NVIDIA GeForce GTX 680M 4096MB GDDR5 | TDP: 100W - ETA 1-2 Weeks £225.83
GPU-GTX-680M-P722

Processor
1 x Intel Core i7-3740QM Quad Core - 2.70 - 3.70GHz 6MB 45W "Ivy Bridge" £72.00
KCI-3740QM

Memory
1 x 16GB (2x8192) SO-DIMM DDR3 RAM 1600MHz CORSAIR Vengeance (only with Quadcore-CPU) £70.00
KR3-2x8GB-1600-CV

Hard Drive 1
1 x 240GB SATA-III SSD Corsair Neutron (CSSD-N240GB3-BK) £124.67
APHDD-CN240

Hard Drive 2
1 x 750GB SATA-II 7200rpm Seagate Momentus 7200.5 (ST9750420AS) £56.00
aphdd-s750-72

Optical Drive
1 x DVD-RW £0.00

WIFI Card
1 x Intel Centrino Wireless-N 2230 (with Bluetooth) £10.00
WLAN-2230

Keyboard
1 x Backlit Keyboard UK £0.00
KB-Px02-LED-UK

Warranty
1 x Standard Warranty : 24 Month Collect & Return (inc parts, labour, support, shipping) £0.00

Operating System
1 x No Operating System £0.00

Power Cable
1 x UK Power Cable £0.00
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2 of 5 people found the following review helpful
on 24 November 2013
excellent bit of kit but you shouldn't be paying any more than £3000 for it new and certainly no more then £1500 pounds refurbished some underhand dealers will try and fob you off with a refurbished machine for over £2,000 don't be conned! buy new if that's the case.
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