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Agile Project and Service Management: delivering IT services using ITIL, PRINCE2 and DSDM Atern
Agile Project and Service Management: delivering IT services using ITIL, PRINCE2 and DSDM Atern
Dorothy J Tudor , Office of Government Commerce (OGC)
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The failure effectively to sustain IT systems and react to change - due to the huge investments that organisations make in these systems - is likely to impact on an organisation's bottom line. This means that an ad hoc approach to IT Service management is not an option. It is vital to focus on... Read More

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