- Paperback: 170 pages
- Publisher: Wingfast Publishing Ltd (20 Sep 2010)
- Language English
- ISBN-10: 0956623506
- ISBN-13: 978-0956623508
- Product Dimensions: 21.2 x 13.8 x 1.8 cm
- Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 718,479 in Books (See Top 100 in Books)
African Igloos and Public Service Heroes
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More About the Author
Product Description
Review
Making the public sector more efficient, more responsive and more modern is one of the great challenges in this country. Politicians and administrators alike will benefit from this book, which gives a series of practical proposals, based on real-life examples, to improve public services. Peter Latchford has made a significant contribution to helping us grapple succesfully with this complex and difficult issue. --Damian Green MP
Peter Latchford's passion for public service weaves its way through this trenchant and practical guide to how to achieve fairness and effectiveness. He is a master at illustrating the big idea with practical experience. This is truly inspiring guide to public service reform. --Simon Fanshawe, Author and Broadcaster
Peter Latchford's passion for public service weaves its way through this trenchant and practical guide to how to achieve fairness and effectiveness. He is a master at illustrating the big idea with practical experience. This is truly inspiring guide to public service reform. --Simon Fanshawe, Author and Broadcaster
Product Description
Would you build an igloo in Africa? The UK public sector spends billions every year doing the equivalent. Citizens do not get the support they need. Politicians of any stripe seem powerless in the face of the grinding leviathan machine that is the public service system. If you are an MP, a councillor, or a senior manager; if you manage public services or work on or with the front line, this book is for you. If you work in health, regeneration, housing, benefits, social services, education, enterprise support - any part of the public sector - it will help you see where the problems are, and how you can help take a lead in solving them.
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Customer Reviews
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
Format:Paperback
One of my company interests manages the PR of the author Peter Latchford's business, and I found a copy of this book in the agency kitchen (I don't work on the account). I casually picked it up and read the first few pages late one Friday evening, and I had finished reading it by the end of that weekend. I couldn't put it down. Why? Because I've been involved in the public sector both locally and nationally in government and education for the last 22 years. My first `proper' job was as a housing benefits and community charge assistant and I have since served as Chairman of various urban regeneration organisations and of an FE college Board.
Peter's book spoke to me in a language I understand - enterprise. His insights into how to reduce the risk of failure by becoming less risk averse is counterintuitive in the public sector, but is second nature to anyone who has run a successful business (you just need to be aware of the risk to manage it).Which is, indeed, my day job. What's refreshing about Latchford is that he doesn't talk in the platitudes which are all too often the mainstay of other books I've started (but seldom finished) on this subject. Instead he seems to be talking from real and often painful, but sometimes inspirational, experience. As a fellow traveler with a foot in the public and private domains, I have to salute him and highly recommend this book to you.
Peter's book spoke to me in a language I understand - enterprise. His insights into how to reduce the risk of failure by becoming less risk averse is counterintuitive in the public sector, but is second nature to anyone who has run a successful business (you just need to be aware of the risk to manage it).Which is, indeed, my day job. What's refreshing about Latchford is that he doesn't talk in the platitudes which are all too often the mainstay of other books I've started (but seldom finished) on this subject. Instead he seems to be talking from real and often painful, but sometimes inspirational, experience. As a fellow traveler with a foot in the public and private domains, I have to salute him and highly recommend this book to you.
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