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The affluent sector is growing exponentially, and is far more diverse than any time in the past. This market represents lucrative opportunities for companies that understand how these customers think, act, and make purchasing decisions. Applying primary research, including demographic and economic data, and expertise developed from decades of studying, teaching, and consulting in marketing and consumer behavior, the authors present a comprehensive approach to analyzing the affluent consumer - and creating, promoting, and selling innovative products and services to them. Illustrating their principles through dozens of examples, including Armani, Mercedes Benz, Brooks Brothers, Neiman Marcus, Merrill Lynch, Tiffany, and even discounters, such as Target and WalMart, the authors deconstruct how a complex market segment works. Dispelling popular myths and misconceptions about the composition and behavior of this segment, they provide not only a practical guide for marketers and students of marketing, but a fascinating glimpse into a culture driven by materialism, status, and aspirations to luxury.
About the Author
RONALD D. MICHMAN is Professor Emeritus of Marketing at Shippensburg University. EDWARD M. MAZZE is Distinguished University Professor of Business Administration at the University of Rhode Island.
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