I bought a Snuggle Wrap from a store in the Metro centre and was so pleased with it that I decided to get one for my mother. I followed the link to this item and bought one here. When it arrived it was not a Snuggle Wrap but a cheaper version - badly made with thin material. I contacted the seller and they said it was a mistake and they would 'collect and replace'. After some investigations, I noticed that the item came from another company than the one selling and that they appeared to be completely different sellers - one being Chinese and one being UK. When I sent a notice to the company that I thought I was buying from, within 30 minutes they had changed the name of the company! i took screen shots to pass to Trading Standards.