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Acronis True Image Home 2012:PC Backup and Recovery (PC)

by Acronis Inc.
Windows 7 / Vista / XP
3.0 out of 5 stars  See all reviews (30 customer reviews)

Available from these sellers.


  • The Perfect Image - Recovering data is just half the battle. Returning your system to the way it was is another story. All those software downloads and program shortcuts you've added over the years. All the emails and contact folders. With Acronis' patent
  • Stay in Sync! - If you have two or more PCs and want them to mirror a selection of files or folders, it's now possible. This latest version of Acronis True Image Home includes File Synchronization, which lets you replicate important data between multiple
  • Always on Schedule - Setting up and running your backups is convenient with Acronis True Image Home. Smart Scheduling offers you practical options to decide when your backups should run, like during idle times or just before startup or shutdown. SetForge
  • Flirt with Danger - Now it's easier to avoid disasters before they happen. For instance, if you want to try out new software but are not sure if it's virus-prone, TryDecide lets you take a test drive first to see if you want to keep or discard the change
  • Greater Upgrade Possibilities - Take your Acronis experience to the next level with our special Plus Pack add-on. This gives you advanced features, such as dynamic-disk support and Universal Restore, which lets you recover your entire system on a computer


System Requirements

  • Platform:   Windows 7 / Vista / XP
  • Media: CD-ROM
  • Item Quantity: 1


Product details

  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
  • ASIN: B005I5L1FK
  • Release Date: 21 Oct. 2011
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (30 customer reviews)
  • Amazon Bestsellers Rank: 1,639 in Software (See Top 100 in Software)

Product Description

In a split second, you could lose all your photos, videos, emails, programs, critical files and shortcuts. But thanks to Acronis True Image Home 2012, every bit of data can be recovered and your entire system can be restored to its original shape, quickly and easily. So much can go wrong with your computer, such as accidental file deletions, system viruses and total hard-disk failures. Having a complete PC-backup solution is critical. Having one that's fast, effective and incredibly simple is even better! T

Customer Reviews

Most Helpful Customer Reviews
55 of 56 people found the following review helpful
1.0 out of 5 stars lulls you into a false sense of security 7 Jan. 2012
Edit 26/01/2012 - see end of review.
---------------------------------------

Installed the software without incident. Created a full system backup without problem. validated the backup again without issue. THEN decided to test the backup.

I tried to mount the backup as a virtual drive (can only be done in Windows 7). The process progressed, "assigning drive letter" it said then the machine completely lock up. Only a hard reset would get me out of this impasse (i.e. turned the power off then back on at the mains). Decided to validate the backup again - validated no problem. Repeated my attempt to mount the backup as a virtual drive but again the machine completely locked up.

Wrote, explaining the problem, to Acronis Support and enclosed an Acronis System Report. They replied, after a week, suggesting that I validate the backup and try again and if this failed to solve the problem I was to let them know and enclose an Acronis system report. Had they bothered to read my initial report, I asked myself? Anyway did as they asked but again the system completely crashed (well it would wouldn't it). I reported this third failure to Acronis but I am still waiting for a reply.

On with the testing. I decided to try a full system restore to a spare Hard Disk I had. It progressed well but having restored all the data files it told me it could not restore the system. I tried to boot from the disk which I had just "restored to" but the BIOS reported that it could not find a system disk (unsurprisingly). I reported the problem to Acronis Support and I am awaiting a response.

As a final test I decided I would make a full system backup using a free backup Software package EaseUS Todo Backup (Free Edition).
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20 of 21 people found the following review helpful
1.0 out of 5 stars So bad, that I reverted to Acronis 2011 28 Feb. 2012
I am a great fan of Acronis products & have been a long time user of True Image. So I am seriously aggrieved by the poor quality of Acronis True Image 2012. I bought it because Acronis True Image 2011 had crashed a few times & so I thought I would upgrade - more fool me!

I installed it & immediately felt that the new user interface was a step in the wrong direction. Everything is oriented towards it searching your disks for its own backup files (.TIB files) and then presenting these to you as your possible backup choices. To me, this is a real dumbing down of the approach & a step to be more like the Microsoft Backup solution, where they seek to remove all useful capabilities & treat everyone like an idiot.

A serious problem, for me, is the lack of a proper list of scheduled backup jobs - one of the better features of Acronis True Image 2011. Each job in Acronis True Image 2012 can be separately scheduled but there is no list as such - just the same list of every backup job it can find on your disks.

I then had all sorts of problems with copying / cloning backup jobs - the software crashed repeatedly with errors which don't exist in the Acronis Knowledgebase. But, after many emails & chat sessions with Support, I got that fixed (but only after many red herrings at their end).

And today, getting ready for my monthly backups, lo and behold, it refuses to properly recognise any of the scheduled jobs which write to DVD (my long term backups) and again fails with errors which are not in the Knowledgebase.

So, I have now given up & reverted to using the older version, which actually does everything I want & is more reliable.

Buy it at your peril !! And read the other negative reviews first!!
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16 of 17 people found the following review helpful
1.0 out of 5 stars The Worst Software I have Ever Encountered 29 Dec. 2011
The Final update:-

Well the reply from Support has been received: Because I closed the original Support Case for installation problems and it has taken me some time to spot that the software has been destroying my data and not backing up properly I have a choice. Either I have to pay for support (for a product that has never been satisfactory) or I can have a refund of the purchase price. One of the easiest decisions I have ever had to make and the refund has now been made via PayPal.

A further update:-

Now the software has been running for a few weeks here is a summary of how it has performed:

Backups - the backups still stop and start at regular intervals although they do restart without any input from me. However their integrity is doubtful at best, see below.

Synchronisation - a complete disaster. Having left it running for a few weeks I tried comparing the directories that were supposed to be synchronised. The Pictures directory was significantly different in all three locations and the job that was supposed to be synching this location was running almost continuously. I have now given up and found a better solution. This week my Documents sync went crazy and created tens of thousands of duplicate files on all the drives it was trying to synchronise. Each copy had a slightly longer filename and some filenames were so long that Windows is unable to delete them. Had to buy software to delete the rogue files.

Following advice from the Acronis Support Forum I have spent 2 DAYS uninstalling and re-installing the software. The current position is that 1 PC has a backup that hasn't run since this morning despite numerous files that it is supposed to be protecting having changed.
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Most Recent Customer Reviews
3.0 out of 5 stars Acronis help was much worse than useless
Normally works well, but once it prevented my PC from shutting down. I needed to pay for an expect to recover my PC. Acronis help was much worse than useless.
Published 6 months ago by t1review
5.0 out of 5 stars Simple to Use
At last Acronis has made it just a simple click to 'Back-up' or to 'Restore', with the previous versions, you needed to be a technofile to understand how to use it. Read more
Published 8 months ago by goodfellow
1.0 out of 5 stars WORSE THAN USELESS
I only gave this 1 star because there isn't a no star option
THIS PROGAM IS WORSE THAN USELESS. it wouldn't even run on the PC, let alone back up the hard drive. Read more
Published 15 months ago by Amarok
5.0 out of 5 stars acronis true image
fast delivery and well packed which i expect from amazon products.the product has saved me on 2 occasions now and well worth the price . Read more
Published 19 months ago by film49
5.0 out of 5 stars Briliant product
I had a hard drive showing symptoms of failure, I was advised to buy this product and made a clone of the drive. Read more
Published on 15 Feb. 2013 by JohnH
5.0 out of 5 stars A good buy
The system provides an excellent service by backing up my PC and laptop every day without any intervention from me.
Published on 23 Jan. 2013 by Somerset Tel
4.0 out of 5 stars Easy to use and reliable
I've found this to be very useful indeed. Unlike most I don't actually install it to Windows so can't comment on that type of usage. Read more
Published on 10 Dec. 2012 by pswfps
1.0 out of 5 stars Were unable to answer a simple data protection question
At the moment I use Carbonite to back-up my PC overnight but I was interested in buying this software as I can get up to 250 Gig of cloud storage for £35 a year - or thereabouts. Read more
Published on 28 Oct. 2012 by D. King
1.0 out of 5 stars Do Not Buy This
This product is totally flawed and will give you as it has me , endless days of headaches and wasted time trying to remedy ( near catastrophic problems )in my windows 7 system of... Read more
Published on 7 Oct. 2012 by Canarian John
5.0 out of 5 stars Easy Backup
I had used other systems to backup my computer but these had become somewhat too technical, I saw a review of this program in a magazine and decided to give it a try. Read more
Published on 21 Sept. 2012 by J. F. Naylor
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