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Product Description
Product Description
This work explores the breadth and scope of accommodation management in hotels beyond the narrower confines of "traditional" approaches. It does so by placing accommodation within the wider strategic context of hotel management. Accommodation is not simply about meeting and greeting people, checking them in, cleaning their rooms and repairing the plumbing. Accommodation is managing of what hotels "do". The book consists of a selection of articles contributed by subject experts from leading hotel schools around Europe. The book covers many aspects within this field: from the supply and marketing of hotel accommodation; through front office and housekeeping management to current trends in hotel design; and yield management or entertainment in hotels.
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Customer Reviews
Most Helpful Customer Reviews
3 of 3 people found the following review helpful
Format:Paperback
Excellent book that pulls together new concepts and interpretations of accommodation management. The book is 'new', 'creative', 'understanding', 'well structured' and 'must' for any student.
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
1 review
Book Review
17 Jan 2011
Format:Paperback|Amazon Verified Purchase
This book didn't get to me on time even after paying expedited postage I wish I followed the other review that had been written I was trying to give the shipper benefit of doubt but really! I ended up missing my deadline thanks to that!
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