This book is divided into two parts that enables either the potential, new or experienced manager to acquire the skills necessary for improving workplace performance. The first part allows the manager to understand their capabilities through fairly thought provoking tasks and questions. This section culminates in a useful questionnaire, from which the manager can ascertain his or her strength and weaknesses based on the eleven key qualities that managers should possess. This then leads into the second part of the book where the 49 activities for self-development can be taken either in order or individually, allowing you to focus on your weakest skills (as indicated in the questionnaire). At the end of the day this book is only as good as the practical use made of the tasks (and the learning strategy you develop), nevertheless it is well written and presented and should make a useful addition to most managers' bookshelves.