£23.99
Dispatched from and sold by Squaretrade Limited
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You qualify if:

A Kindle has been shipped to you in the last 30 days, or a Kindle is in your basket.

The Warranty + Accident Protection & Theft Cover is only available to U.K.-based customers.
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3-Year Kindle Protection Plan with Accident & Theft Cover by SquareTrade, UK customers only

by SquareTrade
4.6 out of 5 stars  See all reviews (309 customer reviews)
Price: £23.99
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In stock.
Dispatched from and sold by Squaretrade Limited.

Frequently Bought Together

3-Year Kindle Protection Plan with Accident & Theft Cover by SquareTrade, UK customers only + Kindle, 6" E Ink Display, Wi-Fi, Black + Amazon Kindle Leather Cover, Black (will only fit Kindle)
Price For All Three: £107.98

These items are dispatched from and sold by different sellers.

Buy the selected items together


Technical Details

  • Accidental damage cover starts on day 1 and lasts for 3 years from your Kindle ship date
  • Extended mechanical and electrical breakdown cover for your 2nd and 3rd years from your Kindle ship date
  • No excess or fees for any claims made by you
  • Make up to 3 claims over 3 years
  • Available for Kindles purchased on Amazon.co.uk or from authorised offline retailers within the last 30 days

Product details

  • Shipping Information: View shipping rates and policies
  • ASIN: B005CV51QU
  • Item model number: 844932013604
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (309 customer reviews)
  • Date first available at Amazon.co.uk: 15 July 2011
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Product Description

Product Description

3 years of Accident & Theft Cover for your Kindle

The vast majority of Kindle failures occurs because of accidents. With the 3-Year Warranty + Accident Protection & Theft Cover for Kindle, you are protected from day one if breaks occur because, for example:

  • It is knocked off a table
  • You drop it in water
  • It is stolen
  • It is chewed, smashed, or trodden on

In addition to accidents and theft, the 3-Year Warranty also covers you against all electrical and mechanical breakdowns after the manufacturer’s warranty ends. This includes battery replacement if the maximum charge falls below one-half of the original potential.

Your 3-Year Warranty Coverage Includes:

  • Up to 3 Kindle replacements, with no excess or fees
  • Hassle-Free Express delivery both ways

Easy Claims Filing

The claim process is painless - start by calling 020 3356 6205, 7am to 9pm GMT, 7 days a week.

The claims process is painless - call 866 374 9939 6am to 10pm PST 365 days a year

Advanced Exchange

Broken Devices: SquareTrade will ship a replacement Kindle to you (same or newer model depending on availability). You will also receive a pre-paid shipping label to send back the damaged Kindle to the depot. A valid credit card is required on file to process an advanced exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device.

Stolen Devices: If your device is stolen, you should notify the police and obtain a police crime reference number. When you call to file your claim, we will first verify this crime reference number, and then we will ship the replacement device.

Hassle-Free Warranty

SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:

Cancel anytime Cancel Anytime: Within 90 days you may cancel for a full refund if you haven't claimed on your warranty. After that, you are reimbursed the unused part of your warranty - e.g., if you cancel your 3-year warranty after 18 months with no claims, you'll get 50% of your money back.
Transfer at No CostTransfer at No Cost: When your Kindle changes ownership, so can your warranty.

Know Your Options

Before getting a SquareTrade Warranty for your Kindle, you should know that you may be covered in other ways. Here's a look at some of the options you have:

Coverage Plan
Comments
Home Contents Insurance
Every Home Contents Insurance policy differs, so be sure to check your policy to see if it offers portable electronics cover (not all do). Some policies may also have an Excess that is close to or higher than the value of your Kindle.
Sale of Goods Act
It does not cover accidents – which are the majority of Kindle failures. For more information, on your consumer rights click here

What to Expect After Purchase

  • Upon purchase, you will get an email. This is your official confirmation of a purchase. A paper confirmation will also be sent to you by post. So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone.
  • Please read the terms and conditions from the link at the top of the page. There is also a link to an easy-to-understand Key Facts Document with a summary of answers to the main questions you may have.

Start Date:

Warranties bought with a device on Amazon.co.uk

Warranty lasts 3 years from Kindle ship date. Your warranty plan begins on the date your Kindle shipped and is inclusive of the manufacturer warranty period. The exact start date is provided in the Warranty Certificate.

Warranties bought for a non-Amazon sold device

Warranty lasts 3 years from the date of purchase of your warranty and is inclusive of the manufacturer warranty period. It will begin after your purchase your warranty. The exact start date is provided in the Warranty Certificate.

Warranties with pre-ordered devices

Warranty lasts 3 years from the date your warranty starts and is inclusive of the manufacturer warranty period. Your warranty will start shortly after your device is expected to ship. The exact start date is provided in the Warranty Certificate.

  • For items that are delivered late, call SquareTrade to extend your warranty plan to the actual shipping date.
  • For assistance please call 020 3356 6205. Call us 7am-9pm GMT, 7 days a week - an agent is always happy to assist you.

SquareTrade - The Top-Rated Warranty for Service*

The Most Awarded Warranty for Service, Winner 2011 Stevies Customer Service Award
*As rated by consumers across Amazon.com, ResellerRatings.com, and NexTag.com.

Legal Disclaimer

The purchase of this extended warranty is not a requirement of your Amazon.co.uk purchase.

 

These SquareTrade extended warranties are sold and administered by SquareTrade Limited (“SquareTrade”), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Conduct Authority under registration number 538538.

 

Your Insurance has been arranged by SquareTrade Limited with UK General Insurance Ltd on behalf of Ageas Insurance Limited, Registered in England No.354568. Registered Office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority. Ageas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. This can be checked on the Financial Services Register at www.fca.org.uk/firms/systems-reporting/register or by calling them on 0800 111 6768.

 

By purchasing this extended warranty you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.



Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
94 of 97 people found the following review helpful
5.0 out of 5 stars Speedy e-delivery, warranty is transferable 15 Oct 2011
By Seren Ade HALL OF FAME TOP 50 REVIEWER
Format:Accessory|Verified Purchase
I'm very impressed indeed with the speed at which this warranty came - my certificate of insurance arrived via e-mail delivery within hours of placing the order and a print copy was delivered by post within a few days. The ordering process does require a recent Kindle purchase via Amazon or for you to input the serial number of a Kindle registered to your account. I was a bit worried about this, as I was buying the warranty to go with the Kindle I've bought my brother for Christmas, so I didn't really want to set things up in my name. I needn't have worried: the warranty is transferable to the name/address of a gift recipient - all you have to do is contact SquareTrade and let them know. They were very helpful in dealing with my request.

The terms of the warranty are easy to understand and set out in plain English, and the level of coverage given is superb: theft and accidental damage are included, up to a maximum of 3 replacement Kindles during the lifespan of the policy.

Of course, there are certain requirements before replacement Kindles can be issued in the event of damage/theft: a damaged Kindle must be sent away for assessment (a replacement will be sent, but your card details are required to ensure that you aren't attempting any monkey business - since the replacement is sent before you're expected to return the damaged Kindle), and a crime reference number is required in the event of theft. Over all, a very good policy.
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39 of 41 people found the following review helpful
5.0 out of 5 stars fantastic service 3 Nov 2011
Format:Accessory
my kindle accidentley fell to the floor whilst going on holiday..thought oh no there's an outlay of a new kindle, on arriving home checked my cover, and to my delight I was covered..I received a new kindle in 2 days of ringing, the service was brilliant, no form filling, no hassle..well worth taking it out..
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23 of 25 people found the following review helpful
5.0 out of 5 stars Very fast, personal service 30 Nov 2011
Format:Accessory
On 21 November I bought a Kindle on my Amazon account, but my husband is keeping it to give me for Christmas. Two days later I received an email about the Square Trade warranty. I tried to buy it, but couldn't as my Kindle won't be registered until Christmas Day. As the warranty has to be taken out within 30 days of buying the Kindle, this posed a problem. I sent an email to Amazon's helpline and received a phone call within 2 hours. I was helped to buy the warranty and I received the policy very quickly by email. I then phoned the number on this email to ask if the warranty could be changed to begin from 25 December and this has been done.

Of course, the real proof of the value of the warranty will be when I make a claim. But so far I can't fault the service I have received.
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19 of 21 people found the following review helpful
5.0 out of 5 stars Kindle E Ink 6 Dec 2011
Format:Accessory
I purchased my Kindle from Amazon in October 2011. Last night one of my children sat / fell on the kindle and the now the screen is completely broken. I was extremely disappointed but then I remembered that Id purchased a Square Trade warranty. I called their office and within 2 minutes a FREE replacement was organized, and all I have to do is send the broken one back to them in a prepaid envelope. Thats it! For portable items such as the Kindle or iPad I would highly recommend the warranty as it is just a fraction of the cost of a single repair or single replacement. The simplest and best warranty replacement that Ive ever experienced.
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4 of 4 people found the following review helpful
5.0 out of 5 stars My new Kindle 30 Nov 2011
Format:Accessory
I have just had a Kindle for my birthday - which was superb, but was worried about it getting stolen or broken. A friend mentioned the 2-year SquareTrade Warranty which she had recently subscribed to and I looked into purchasing the same for myself. It was so easy to buy this product on line and I now have peace of mind and can use my Kindle wherever I wish, knowing it is fully protected against theft and accidental damage. Many thanks for making it so easy to procure. Salisbury Val.
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36 of 41 people found the following review helpful
1.0 out of 5 stars Unfair Amazon!! 30 Dec 2011
By SarahB
Format:Accessory
My parents bought me a Kindle as a Christmas present, and bought it early to ensure they received it in time, when I went to buy myself an additional warranty the day after Boxing Day I was told that because its over thirty days old I couldn't. I doubt I am the only person in this situation, I think it could have been made clearer that this was the case to my parents or Amazon should extend the purchase period for the warranty for presents.
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3 of 3 people found the following review helpful
4.0 out of 5 stars Good idea at the time 28 Oct 2013
Format:Accessory|Verified Purchase
Have not had to call upon them regarding a claim but the details in the policy were clear and concise, with contact information in the paperwork
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14 of 16 people found the following review helpful
5.0 out of 5 stars Thank goodness for Squaretrade. 12 Feb 2012
Format:Accessory
I had my Kindle stolen by a pickpocket on the way home from work. I was soooo upset, thought I couldn't afford to replace it etc. I was fuming at thought of someone else using the Kindle. Then, I remembered that I had bought this warranty! I don't know why it took me so long to remember that - maybe because I was so annoyed I wasn't thinking straight. Actually I don't think I knew that the warranty covered theft.
Anyway I just phoned Squaretrade and spoke to a lovely woman. In just 5 minutes or so, a replacement Kindle is on its way to me. No need to provide a crime reference number, although I did fill in the 'online crime reporting'([...]) and got a reference number.
The best thing is that the stolen Kindle will now be deactivated, i.e. it won't work at all. The thief cannot re-register it. It is unusable. I wish this was common knowledge, so that thieves didn't steal them in the first place.
I know that the £21.99 isn't exactly cheap but it's better than paying £89 - and I don't have to pay additional money to cover the replacement Kindle when it arrives. It will be covered by the existing policy. So relieved!
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Most Recent Customer Reviews
5.0 out of 5 stars Good Proctection
I have put it away.
Published 8 days ago by Anne
4.0 out of 5 stars Potentially good value
Relatively inexpensive, dealt with quickly and easily by the insurers.

But the worth of an insurance policy is known only if one has to make a claim: I'm sure both the... Read more
Published 8 days ago by Noah's Grandfather
5.0 out of 5 stars Excellent cover.
Ordered this in error and changed for another by same people but all warranties worthwhile.
Published 11 days ago by Anne Saunders
5.0 out of 5 stars Five Stars
Very good value insurance.
Published 1 month ago by Marilyn Shannon
5.0 out of 5 stars Five Stars
now i am covered with my kindle thank you
Published 1 month ago by mrs b m cross
5.0 out of 5 stars Five Stars
Well worth investing.
Published 2 months ago by craig newsome
5.0 out of 5 stars Had I not taken this plan out, I would ...
Had I not taken this plan out, I would be without my kindle as mine went wrong, I rang up and over the phone not only did the very helpful guy got my kindle going again via the... Read more
Published 2 months ago by Josie
5.0 out of 5 stars Well worth the money
I had a keyboard kindle when they first started, and loved using it, and it wasn't until I was on holiday (December 2013) last year that the screen froze, and had to use my ipad... Read more
Published 2 months ago by PHIL67
5.0 out of 5 stars protection
we bought our 12 year old a kindle to entice him to read more, and as he likes electronic gadgets, this was a great to get three year cover, as it covers everything we needed.
Published 2 months ago by Rooster
5.0 out of 5 stars deinitely 'a good thing'
hopefully I shall not need to 'use' it - but it is good to know that I am adequately insured
Published 4 months ago by Dr. DLPhillips
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