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  • WD 2 TB for NAS 3.5-inch Desktop Hard Drive Including WD Express Warranty (Frustration Free Packaging) - Red
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WD 2 TB for NAS 3.5-inch Desktop Hard Drive Including WD Express Warranty (Frustration Free Packaging) - Red


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WD Express Warranty
  • Designed and tested for compatibility in the 24 x 7 operating environment and demanding system requirements of home and small office NAS
  • An MTBF improvement of 35% over standard desktop drives, ultimately reducing the long-term cost of NAS ownership
  • WD Care express warranty provides one-year additional cover (making four-years total) and 24 hour replacement service
  • Ships in certified Frustration-Free Packaging
See more product details

Product Information

Style Name: WD Express Warranty
Technical Details
BrandWestern Digital
Item Weight522 g
Product Dimensions19.8 x 15.4 x 8.4 cm
Item model numberWD20EFRX-EXP
SeriesWD20EFRX RED
Hard Drive Size2000 GB
  
Additional Information
ASINB00FS759VU
Best Sellers Rank 73,836 in Computers & Accessories (See top 100)
Shipping Weight522 g
Date First Available30 Sept. 2013
  
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Product Description

Style Name: WD Express Warranty

Product Description

WD Red 2TB NAS Hard Drive

WD Red 3 TB NAS Hard Drive
Expanded Solutions

The original colour of NAS, has led growth of WD Red into higher capacities and expansion into 2.5-inch solutions. WD offers a broad, comprehensive portfolio of NAS hard drives. It is not just about NAS drives, it is REDvolutionary.

Next Generation Experience

The next generation of WD Red hard drives offer massive capacity and NASware 2.0, which further improves drive reliability and protects your data in the event of a power loss or power disruption.

Experienced in NAS

First impressions are what leave a mark. With superior technology that is driven to impress, WD Red is a reflection of an extensive NAS partner compatibility-testing list available on the market*. That means when you buy a NAS enclosure, you can trust that WD Red is one of the most compatible drives available.

WD Care Express
WD Care Express

WD Care Express is ideal for users who want to protect their hardware investment with 1 business day turnaround plus express shipping for drive replacement. This plan also offers 1 year of additional repair and replacement service.

Activation is Easy

Once you have purchased you’re your WD Care service plan, activation is simple:

  1. "Activate Now" (create an account if you are a new user)
  2. Register new product
  3. Enter activation code
NASware 2.0 technology

NASware 2.0 Technology -- WD'S technology, NASware 2.0, makes WD Red thrive in the demanding small-NAS environment. By adding WD Red to your NAS system, not only is everything more efficient and reliable, you get to enjoy a REDvolutionary NAS experience.

3D Active Balance Plus -- The enhanced dual-plane balance control technology significantly improves the overall drive performance and reliability. Hard drives that are not properly balanced may cause excessive vibration and noise in a multi-drive system, reduce the hard drive life span, and degrade the performance over time.

Enhanced Reliability -- Since your NAS system is always on, a highly-reliable drive is essential. With a 35% MTBF improvement over standard desktop drives, the WD Red drive with NASware 2.0 is designed and manufactured to be a more reliable and robust solution.

NAS Compatibility -- Advanced firmware technology built into every WD Red drive, NASware 2.0 enables seamless integration, robust data protection and optimal performance for systems operating in NAS and RAID environments.

Low Operating Temperatures -- Reduce your electricity bill and carbon footprint with WD Red drives. Innovative technology reduces power consumption and lowers the operating temperature, resulting in a reliable solution for always on 24x7 NAS environments.

Ideal For -- Specifically designed and tested for small office and home office, 1-5 bay NAS systems, small media servers and PCs with RAID.

NAS for home
NAS for Home

Take your connected home environment to another level with a NAS system that is equipped with WD Red hard drives and enjoy streaming your media, backing up your computers, file sharing and managing your digital content faster and easier.

WD Red's NASware 2.0 experience, with increased compatibility, makes sharing from your mobile device, computer, TV, stereo and more an instant gratification. And with capacities in 4TB, a 5-bay NAS system can hold close to 20 terabytes of data.

NAS for small business
NAS for Small Business

Increase the efficiency and productivity of your small business with WD Red hard drives for your 1 to 5 bay NAS system. WD Red comes equipped with NASware 2.0, which increases system compatibility allowing for seamless integration with your existing network infrastructure. Add value to your business by enabling your employees to quickly share their files and back up folders reliably with WD Red NAS hard drives in your NAS solution.

*Data reflects products in production as of August 2013.

Box Contains

Western Digital Hard Drive

Customer Questions & Answers

Customer Reviews

4.5 out of 5 stars

Most Helpful Customer Reviews

16 of 16 people found the following review helpful By uumode on 26 Jan. 2014
Style Name: WD Express Warranty Verified Purchase
This review is specifically for the product shipped by Amazon (not third party supplier)

Product supplied is WD20EFRX-68EUZN0 which is a drive with no recognised Western Digital warranty.
Ironically the Express extended warranty which extends to 4 years, cannot be applied to the supplied drive as it is an OEM drive.

Therefore the product combination is an invalid one, you will have an extended warranty that you cannot use. The warranty is only one year of Amazon warranty, not 4 four years of WD warranty.

On the bonus side the drives I ordered came with a plastic holder in a drive box, which was in turn packaged in another box with scrunched up paper as further packaging protection. Not the jiffy bag and single layer of bubble wrap reported in some reviews. (that was a relief). But returned mine as I was wanting 4 years WD express warranty (24 hour service), not Amazon 1 year.
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113 of 118 people found the following review helpful By J. Leighton on 1 Jan. 2013
Style Name: Standard Verified Purchase
Western Digital 2TB 3.5inch SATA6 Internal Hard Drive - Red

The drive was received inside a box with loads of scrunched up brown paper inside another box. The drive itself was inside a sealed anti-static bag, wrapped in bubble-wrap.

The drive has been incorporated into an unRAID NAS after pre-clearing and exercising to ensure it has no errors. It is currently holding about a terabyte of data built from the parity drive after a 1 terabyte drive died on me and is currently being RMA'd to Western Digital.

OUT OF REGION WARRANTY

However, on registering this drive with Western Digital, it said it was "Out of Region". Their web site explains what this means but in essence it means it does not have a Western Digital warranty so you would have to send it back to Amazon for replacement. Now Amazon say they will only give it a 1 year warranty. So I have been conversing with both Western Digital and Amazon to try and get this sorted out. The product description does not say anything about a reduction in the length of warranty. If I buy a genuine Western Digital "RED" drive I expect to receive the "RED" warranty of 3 years. I am currently asking for recompense for the reduced warranty period or a replacement drive with a genuine Western Digital "RED" warranty of 3 years. Unfortunately, you cannot tell if the drive is "Out of Region" or not until you register the product.

I will update this review when I hear from Western Digital and Amazon.
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10 of 10 people found the following review helpful By cheezdawg on 12 July 2014
Style Name: Standard Verified Purchase
Before install take a few .jpegs of HDD model no: and serial no:
Scan invoice.

Yeah register via WDs web portal, you'll get a message saying "Out of Region" and an warranty expiry 3yrs from registration date.

At this point use the portal to raise a WD "ticket" and simply explain the situation, include your .jpegs and copy of invoice.
If you can't add pics and invoice via WD portal,just wait till WD reply to the ticket you raised, and again explain along with your pics of model and serial no's: and copy of invoice.
WD will make the HDD valid in your region with the 3yr warranty we expected.

Also these HDDs are whisper quiet (anti vibration & intellipower 5400rpm - 5900rpm) compared to the 2 Hitachi Deskstars (7200rpm) that I was previously spinning....

Regards
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16 of 17 people found the following review helpful By andymo on 16 Feb. 2014
Style Name: WD Express Warranty Verified Purchase
This review focuses on the unit as advertised, not the actual performance of the HDD itself.

It arrived promptly and well packaged. The first thing I did was go onto the WD website to register it and input extended warranty code (this comes in a booklet with a scratch panel). This is where the problems started, as once the HDD serial number was input it was then reported as "NO LIMITED WARRANTY". According to the WD website this means the product was originally sold to a system manufacturer - i.e. Not a retail product!!!!

Amazon's response was to send a replacement which, when I tried to register it, gave the same status from WD.

I reported the situation with the second HDD to Amazon, and they said they would look into it - but here I am 4 weeks later none the wiser. WD have dragged their heels on this as well. I raised the issue directly with them when nothing was forthcoming from Amazon, and I've had to provide photographic evidence of the unit along with copies of the receipt as proof of purchase. They say they are chasing this up with Amazon, but meanwhile I'm left waiting to know if the HDD does actually have the extended warranty I specifically chose and paid for before I can use it - or indeed any warranty at all!!!!

Shameful service all around, and the cost of telephone calls to customer services has added a significant premium to the total cost of the product. I did read the reviews of others who had experienced similar, but naively though Amazon would have sorted this - clearly not.

CAVEAT EMPTOR!!!!!!!!!!!
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44 of 48 people found the following review helpful By Mark Phillips on 8 Sept. 2012
Style Name: Standard
For a long time there have been 2 sectors of the hard drive market.

Domestic drives, which offered good value for money, but were not specified to run 24 hours a day, and increasingly had lousy warranties, often just one year.

Enterprise drives, which were specced to run in servers, RAID arrays and the like, had 3 to 5 year warranties, but cost significantly more than their domestic counterparts. They could cost double or 3 times what a basic drive would.

WD has spotted the gaping hole in the market, those of us who want to build a small network attached storage unit, but didn't want to rink putting cheap drives with their 1 year warranties inside.

Hence the Red series. These drives are specified to be used in NAS devices, with a 3 year warranty and - it's claimed - improvements to the hardware to increase life expectancy. The price premium for the Red series seems to be about 20% above the domestic equivalents, which, if they deliver, seems reasonable.

So far I've installed 1 2tb drive with no problems. Let's see how reliable it proves to be, but Red seems to be just what many of us have been looking for!
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