i did a lot of research before making my choice of blender, vitamix v enpee v blentec. went on youtube read all the reviews and did my homework. i am sorry vitamix but your reviews for customer service were consistently poor. what is the point of a 7 year warranty if customers are forever having to e-mail, phone you and have no response. i went to there website and called enpee, really easy to get through, no wait, spoke to a lovely chap in customer service, who actually uses the blender, makes green smoothies and totally reassured me why enpee only give a 1 year warranty.
ordered it and it arrived within 3 days, fantastic service, £10 off and free delivery. so you compare the cost verses vitamix. it is the king of blenders, makes my smoothies in 10 seconds, i mix melon (pips as well) pineapple, mango, dates, spinach and kale, wonderful, sometimes i add a pear, banana or apple, or all depending what i have, i am addicted to my ice-cream of frozen bananas, frozen fruits and dates, (soaked in water or coconut water and also frozen), even add spinach for a green ice cream. thank you enpee, it is fantastic.
just to update you all, my blender died, however customer service were fantastic, sent out a replacement at no charge, arrived the next day, and i swapped mine over, so no time without a blender. BEAT THAT VITAMIX.