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  • 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only
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2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only

by Canopy
66 customer reviews

Price: £19.99 FREE UK delivery.
In stock.
Dispatched from and sold by Asurion.
  • Your card will be charged immediately, but accident coverage starts when Kindle is shipped
  • Protection from theft and accidental damage such as drops spills or cracked screens
  • Make up to 3 claims over 2 years
  • Available for UK customers only on Kindles purchases from Amazon.co.uk or from authorized offline retailers within the last 30 days
20% off Kindle and Fire Accessories
Get an extra 20% discount on a selection Accessories for Kindle and Fire with promo code 20SUMMER. Learn more.


Frequently Bought Together

  • 2-Year Protection Plan with Accident & Theft Cover for All-New Kindle Fire HD 7", UK customers only
  • +
  • Amazon Kindle Fire HD Standing Origami Case (3rd Generation - 2013 release), Mineral Black
Total price: £39.98
Buy the selected items together


Product Features

  • Your card will be charged immediately, but accident coverage starts when Kindle is shipped
  • Protection from theft and accidental damage such as drops spills or cracked screens
  • Make up to 3 claims over 2 years
  • Available for UK customers only on Kindles purchases from Amazon.co.uk or from authorized offline retailers within the last 30 days

Product details

  • Shipping Information: View shipping rates and policies
  • ASIN: B00DQGB252
  • Item model number: 200
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (66 customer reviews)
  • Date first available at Amazon.co.uk: 26 July 2013
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Product Description


Canopy logo

 

Why pay for a replacement when you don’t have to?

Get a Canopy Kindle Protection Plan


Coverage includes Free replacement, and No deductibles

What's Included:

  • Drops, spills, and cracked screen coverage (Accidental Damage from Handling).

  • Theft coverage.

  • Mechanical or electrical breakdowns that are not covered by the manufacturer’s warranty.

  • Battery replacement coverage (if the maximum charge falls below half of the original potential).

  • 2-way shipping.

  • Zero deductibles.

  • See the full terms and conditions for complete details.

Canopy Coverage

2 Years of Drops and Spills Coverage (ADH) & Theft Coverage for your Kindle
We all know accidents happen. With the 2 Year Plan that includes coverage for drops, spills and cracked screens (ADH), along with theft cover for your Kindle, your product is protected from the date of shipment in the event it breaks or is stolen.*

For example:
  • It is knocked off a nightstand
  • You spill water on it
  • It is stolen

Advance Exchange:

Broken Devices: Canopy will ship a replacement Kindle to you (your replacement will be a same model Kindle that has been refurbished to manufacturer’s standards). You will also receive a pre-paid shipping label to send back the damaged Kindle to the depot. A valid credit card is required on file to process an advance exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device, not to exceed the original purchase price.*

Stolen Devices: If your device is stolen, you should notify the police in the country it was stolen within 48 hours (or as soon as reasonably possible, if it is not possible to do so within 48 hours) and obtain a police crime reference number. When you call to file your claim, we will first verify this crime reference number, and then we will ship the replacement device.

Please read the terms and conditions for complete details.



Coverage Chart


From the date your Kindle is shipped Year 1 Year 2
adh

Accidental Handling

Damage from drops and cracked screens
spills

Accidental Spills

Liquid damage
spills

Theft

Coverage for a stolen device
battery

Battery Charge Failure

If maximum charge falls below half the original potential


For more details on the manufactuer’s coverage, see the Legal Guarantee and the Kindle Manufacturer Warranty.

Consumer rights on faulty goods
Your Kindle comes with a one-year manufacturer's warranty. If you are a consumer, you will also have consumer rights and this 2 year protection plan with Accidental Damage from Handling (ADH) and Theft Protection is provided to you in addition to these rights, and does not prejudice your consumer rights in any way. However, your consumer rights do not include protection for accidental damage and theft cover. For more information on your consumer rights for faulty goods click here.



Here's How Your Canopy Plan Works

     
Shopping Cart   Simply add a Canopy Protection Plan to your shopping cart and check out! You will receive an email confirming your purchase. If you ever need to make a claim just follow the simple steps below.
     
Start a claim by calling
0800 496 4204, 7am to
9pm, 7 days a week, or
email us at: canopy@amazon.co.uk
We send your
replacement Kindle and
a pre-paid label for
shipping the broken one
(unless device is stolen).
Return the damaged
Kindle within 30 days
so we don’t bill you
for the replacement.
 

Great Plan Features

  • Great Value
    Canopy provides you 2 years of drops, spills, and cracked screen (ADH) protection for your Kindle. We even protect you from theft!
  • No deductibles
    You never have to worry about any deductibles with Canopy. We even pay for the shipping on claims!
  • Cut the Paperwork
    Your Kindle is automatically tied to your plan purchase. There is no additional registration that is needed.
  • Cancel Anytime
    You can cancel your Canopy Protection Plan by calling Canopy at 0800 496 4204 or email us at canopy@amazon.co.uk. If you cancel this plan within the first 90 days after purchase you will receive a full refund of the price of the plan, provided you have not made a claim. Otherwise, we will calculate the pro-rated premium for the period less any claims that have been paid.
  • No-Cost Transfer
    If you sell the Kindle or give it to someone as a gift, you can transfer the plan at no cost.
 
With over 250 million
service contracts in effect,
our customer rating
represents a lot of
happy people.
 


What To Expect After Purchase

Upon plan purchase, you will get an email containing your Certificate of Insurance along with your terms and conditions. This is your official confirmation of your purchase. We will also send you a welcome letter and a paper copy of your terms and conditions via mail, the combination of which is your insurance policy.

For device preorders, your plan starts the date your product ships from Amazon and we will mail your insurance policy after your Kindle ships.

For Kindles purchased on Amazon.co.uk
Your protection plan lasts 2 years from the date your Kindle ships. The Term of this plan will be extended by an additional two (2) weeks to allow for product delivery.

For Kindles purchased at an authorized retailer other than Amazon.co.uk
Your protection plan lasts 2 years from the date you purchased your Canopy Protection Plan.

For free phone assistance, please call 0800 496 4204 from 7am to 9pm, 7 days a week, or email us at canopy@amazon.co.uk.


*Limitations and exclusions apply. See terms and conditions for details.

  Return Shipping
Included



Legal Disclaimer

The 2 Year Canopy Protection Plan for Kindle is only available on a Kindle that has been purchased within the last 30 days on Amazon.co.uk or at an offline retailer, and is only available for customers who are residents of the United Kingdom. This Canopy Protection Plan is 100% underwritten by Liberty Mutual Insurance Europe Limited, who are authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority (no. 202205). See the following Terms and Conditions for complete details:

Consumer Rights for Faulty Goods

Your Kindle comes with a one-year manufacturer's warranty. If you are a consumer, you will also have consumer rights and this 2 year protection plan with Accidental Damage from Handling (ADH) and Theft Protection is provided to you in addition to these rights, and does not prejudice your consumer rights in any way. However, your consumer rights do not include protection for accidental damage and theft cover. For more information on your consumer rights for faulty goods, click here.


Customer Questions & Answers

Customer Reviews

4.5 out of 5 stars

Most Helpful Customer Reviews

23 of 24 people found the following review helpful By terryharvey on 21 Dec. 2013
Verified Purchase
Chose this policy because of the price. Also for the the cover that was also provided for the,kindle we purchased.We looked at other policies,that are about and yours was by far the best,on offer.
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18 of 19 people found the following review helpful By Natasha on 6 Dec. 2013
I had ordered my kindle and insurance frm Amazon for my son's Christmas prezzy. I had arranged for it to be delivered to my work as nobody was at home to receive it at the time. I received the kindle within 3 days but not the insurance. Within two hours of me emailing the seller, I had received not just one but 3 emails assuring me another would be sent out plus an email version to! And here it is!! Very impressive customer service and i am extremly happy as will my son be on Christmas morning. THANK YOU!
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12 of 13 people found the following review helpful By Ann on 10 Jan. 2014
Verified Purchase
Did not receive a written policy. Only have an email to confirm that it is in place. Don't know if this is correct or not
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3 of 3 people found the following review helpful By Belstar on 5 July 2014
Verified Purchase
If the response to my query today is an indication of the quality of service for this policy then I wholeheartedly recommend it. Fast, friendly and super efficient. Thank you
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3 of 3 people found the following review helpful By D. R. Sale on 3 Feb. 2014
Verified Purchase
Hope I never have to use it but peace of mind is there! Delivered as promised and appears to be what the Doctor ordered..
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2 of 2 people found the following review helpful By SandiB on 7 Mar. 2014
No complaints on the price and coverage of this product protection plan. Great Buy! If your Kindle is lost or stolen or you drop it no worries, its covered in the plan.
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2 of 2 people found the following review helpful By Hamlet on 18 Jun. 2014
Verified Purchase
Peace of mind for a reasonable premium, when my grandchildren want to play their games, and are not always as careful as I might be.
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2 of 2 people found the following review helpful By Michael on 10 May 2014
Verified Purchase
I am not quite sure how to make a claim yet as I have had the last 3 kindle fire hd returned under guarantee as they were faulty
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