Bannink is an effective and practical communicator. She listens very carefully and attentively, and when she makes a move she is fast and asks questions that direct the minds involved to focus on what is useful for what is wanted. Easy to say, hard to do! This book is full of practical wisdom that she cultivated over the years of solution building experiences with people. --Aoki Yasuteru, President, Solution Focus Consulting Inc., Japan"
About the Author
Fredrike Bannink, the author of many publications on solution-focused therapy, solution-focused interviewing and solution-focused mediation, lives in the Netherlands.