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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do [Paperback]

Peter J Venison
4.2 out of 5 stars  See all reviews (4 customer reviews)
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Book Description

20 Dec 2005
Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism industry, labeled a 'must read" on the curriculum of every hotel school, and landed on the bookshelf of every hotel manager. Despite many requests for a follow-up volume, Venison declined, on the basis that he had nothing new to say. Now he does.

Holed up for several weeks in five star hotels while concluding a complicated business deal, Venison realized that the standards offered by the industry still fall short of perfection. As a result, he has put pen to paper to produce this handy catalogue of suggestions to hoteliers, based upon his considerable personal experience as a hotelier and perpetual hotel guest.

100 Tips for Hoteliers guides you from the inception of a hotel to its opening and operation, offering practical tips for each stage of the journey. It should prove equally useful to hotel school students as a checklist of what they can expect, and also to practicing hotel managers as a reminder of their responsibilities.

Proceeds from the sale of 100 Tips for Hoteliers will be donated to the Duke of Edinburgh Cup charity.

Frequently Bought Together

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do + Five Star Service: How to Deliver Exceptional Customer Service (Prentice Hall Business) + Hotel Success Handbook - Practical Sales and Marketing Ideas, Actions, and Tips to Get Results for Your Small Hotel, B&b, or Guest Accommodation.
Price For All Three: 30.14

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Product details

  • Paperback: 176 pages
  • Publisher: iUniverse, Inc. (20 Dec 2005)
  • Language: English
  • ISBN-10: 0595367267
  • ISBN-13: 978-0595367269
  • Product Dimensions: 22.9 x 15.2 x 1 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 219,221 in Books (See Top 100 in Books)

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Product Description

About the Author

Peter Venison was raised in England, and is married with four children and eight grandchildren. Since retiring from Sun International Hotels, Venison co-chairs the Duke of Edinburgh Cup, a charity for disadvantaged children.

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Customer Reviews

4.2 out of 5 stars
4.2 out of 5 stars
Most Helpful Customer Reviews
9 of 9 people found the following review helpful
3.0 out of 5 stars Not for general reading 1 Dec 2008
Format:Paperback|Verified Purchase
Thought this book would be more of a handy hints for hoteliers of cost effective tips and how to get the best from your team. Have only made it through the first chapter but it is all about if you were building your own resort and how to pick the best sight not useful for the small hotel or guest house owner definately not a how to guide. May be useful for someone studying hospitality at uni but not a book for general interest
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8 of 9 people found the following review helpful
5.0 out of 5 stars couldnt put it down! excellent reading 27 Nov 2007
I would reccommend this book for any one in a management position within a hotel, expecially those (such as myself) in a deputy position looking to step up to a General manager position. The book covers several areas such as new openings, motivating the operation team, marketing and many more.

Simply an excellent book which i could not put down and cant wait to put into action in my hotel.
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5.0 out of 5 stars very accurate 18 Feb 2014
Format:Paperback|Verified Purchase
Clever view of the hospitality industry, usefull tool for the ones who want to work on this business, good tips
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4.0 out of 5 stars not practical tips but good philosophy 21 Mar 2013
By Neal
Great read about a mans life through the hospitality industry. Starting as a desk clerk, all the way through to being owner and operator of huge resorts. Very easy to read, even the beginning where he is explaining how to plan and build a resort (something i can never imagine myself doing). But alot of his message boils down to 'work hard, common sense, and try to enjoy'
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Amazon.com: 4.5 out of 5 stars  20 reviews
26 of 27 people found the following review helpful
5.0 out of 5 stars Worth reading several times 14 Jan 2007
By Martin Frank - Published on Amazon.com
Peter Venison knows what he is writing about, and knows how to write well. His "100 Tips for Hoteliers" is easy to read and every page gives you ideas about what to do better in your own business, hospitality or not.

This is one of the few books on hotel or resort management which acknowledges that things can go wrong too. Peter Venison shows how to deal with endless rain or falling off bed legs and many more of the daily troubles reality puts in our plate. "101 Tips for Hoteliers" is far more to the point than the hospitality management classics written from the viewpoint of managers who avoid leaving their A/C offices. I recommend it to every new and every old hotel or resort manager.
15 of 17 people found the following review helpful
3.0 out of 5 stars Assumes too much and tries to do too much ... 31 May 2010
By The Dude - Published on Amazon.com
Format:Paperback|Verified Purchase
The book has a lot of good information ... if you're building a hotel from the dirt upwards, and fully involved in opening, staffing and marketing. I don't consider that as necessary knowledge for "every successful hotel professional." Perhaps 40% of the book would apply to those interested in hotel management, and even less if one were interested in being a better hotel employee. There's little doubt that the author knows his stuff, but I cannot recommend it as being appropriate for one and all.
8 of 8 people found the following review helpful
5.0 out of 5 stars Fun, easy read and a very good resource 16 Feb 2010
By S. Asay - Published on Amazon.com
Format:Paperback|Verified Purchase
I have a small, family-run hotel, so many of the things he talks about (the huge mega resorts on private islands) don't directly apply to me. Eventually we DO want to grow to a larger hotel, and the tips he has to offer will certainly be useful. He talks about considerations like which way rooms face (east/west, etc), and how to get guests to forgive construction mess and when not to push their buttons. It is obvious that the author has traveled extensively, and has taken note of everything he thinks would be helpful. He includes countless stories and personal observations. It's easy to read and is broken down into small chapters. It's the perfect book to keep in your car or bag for quick reads.

If you get this book and are the kind of person that wants an outline of "do THIS and then THAT will happen," don't expect the book to lay everything out for you. This is an awesome resource for a way to get ideas flowing in your own mind about how to set up and run your hotel.
3 of 3 people found the following review helpful
5.0 out of 5 stars Great book!! Reference Book for Owner,Operator or Manager of a Hotel 16 July 2013
By Arial - Published on Amazon.com
Simple but insightful information about building, opening & running a hotel. Written by an experience hotelier. The author use real life example based on his own experience.

The book is easy to read and with simple language. The flow of the book is from construction of hotel (Chapter 1 to 3),to Pre Opening (chapter 4&5)then to Operating the Hotel (chapter 6 to 11). Because the book is breaking down into tips, so it let you read right in to the tips/topic without reading from the beginning of the book.

When I was building my first budget hotel, I keep this book handy with me all the time and its help me a lot. Still keep it in my bookshelf as one of my reference books
3 of 3 people found the following review helpful
5.0 out of 5 stars Good Tips 1 May 2013
By Kittey - Published on Amazon.com
Format:Paperback|Verified Purchase
I was considering buying a small hotel and wanted to weigh the pros and cons. I'm on about chapter 2 right now and already this guy has saved me from making some expensive mistakes. And I've been in Real Estate for 15 years! This book was definitely worth every penny. This guy knows his stuff.
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